This is a complete and comprehensive cat tree that offers a fantastic playground for a couple of cats at once. It provides your cats with so many features, so that they will leave your drapes and carpet untouched. Your cats will thank you with endless purrs if you bring this cat tree topper in your home.This fully-equipped cat tree has two ladders and multiple decks where your cat can rest comfortably. There are also two condos where your cat can hide safely. The whole cat tree, entirely covered with very soft plush and sisal, will keep your cat busy for hours. This cat tower is characterized by very good workmanship and a stable construction, which in combination ensure its years of service.This cat tree is also easy to maintain and assemble.
Returns Policy
We uphold a commitment to excellence and strive to ensure that the product you receive aligns with the details provided on our product page. Our goal is to ensure your satisfaction, and we want you to cherish your purchase.
However, we understand that circumstances may lead to a change of heart or an acknowledgment that the product is not a perfect fit. In such instances, we are here to assist you. If you decide to return the product within 30 days from the date of receipt, we will gladly facilitate a refund for the product (excluding shipping costs).
Your responsibilities in this process include:
Covering the return shipping cost to our warehouse.
Ensuring the item is returned in 'as-new' condition.
The criteria for 'as-new' condition entail that the item must:
Remain unused.
Be unassembled.
Be devoid of any damage.
Include all original packaging.
Have undamaged packaging.
Contain all unopened tools and hardware.
Include assembly instructions.
To initiate the return process, follow these steps:
Notify us of your intent to return via the Contact Us link.
Organize the return shipment to the sender.
Once received, our inspection team will assess the 'as-new' condition.
If confirmed, we will process the refund on the product (excluding postage) and notify you.
If the product is damaged or cannot be restocked, we will process a partial refund and notify you.
Please be aware that returns cannot be made in person at our depot, office, or warehouse facilities.
For damaged items in transit:
While we take precautionary measures in packaging, transit mishandling can still occur. If you observe damage to the protective carton upon delivery, such as dents, holes, or wetness, kindly take photos of the damage, we recommend not accepting the delivery, and contacting us immediately.
Our commitment is to assist you at every stage of your order, ensuring that both our products and service quality meet your expectations. If you need assistance with a return, please contact us, and we will be more than happy to help.
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The cats love it and had a great time while I was trying to put it together. Climbing over around and under the cat scratch as it was put together.
Sep 27, 2019
Excellent product and very quick delivery. Slight problem was fixed within a few days. Highly recommend the product and the company! Thanks all
Jul 04, 2019
Better than expected. My two cats love it.
Apr 23, 2018
Fantastic, exactly as pictured. Speedy shipping. Cat loves it. Thanks.
Mar 09, 2018