RETURNS POLICY
Order cancellation terms
Returning unwanted items
Replacement terms for goods arriving damaged
We are extremely careful when processing your order to ensure that the correct item is picked and that it is thoroughly packed, so that your order arrives to you without any problems. We have years of experience in packing delicate goods and use high quality and appropriate packing materials for each item.
Failure to notify Online Kitchenware within 30 days of receiving a damaged item means your right to a replacement becomes void.
Replacement terms for goods sent in error
There may be a rare occasion when we make a mistake and send the wrong item.
Failure to notify Online Kitchenware within 30 days of receiving an incorrect item means your right to a replacement becomes void.
Faulty Items