Seller Profile
Very happy with this product! Fit for purpose and the price on MyDeal was very good too!
May 27, 2024
Great little unit. :D
May 27, 2024
Rails were as expected and designed for the selected chassis. Mydeal was very efficient and kept me informed of the transaction.
May 27, 2024
Best mouse ever. Eliminated my tendonitis. Enabled me to keep working.
May 21, 2024
Replaced an older model and really is an upgrade. Closer shave and longer battery life.
May 20, 2024
Awesome product, keeps my 7800x3d cool as a cucumber. Easy to install. MyDeal had it cheaper than anywhere else. Arrived sooner than expected.
May 19, 2024
I am hopeless at cooking rice, always boiling it all over the stove, so this is a life saver. I selected this product as it can do more than just cook rice, a win-win all round.
May 13, 2024
Perfect for our office to keep our office phones clean and sanitized.
May 13, 2024
This watch looks and feel really good quality
May 08, 2024
Excellent best surround speakers
May 02, 2024
Estimated Delivery Time Frame: 7 - 15 business days
Changing your mind / purchasing the wrong product by mistake
If you change your mind after making a purchase, or realise you have purchased the incorrect item, you can enjoy the peace of mind that we offer a 7 day exchange policy. (excludes special order items).
If there is not a suitable product that can be exchanged for your returned item you will be offered a refund to your account based on the value paid at the time of purchase.
to supply the correct product the incorrect product will first need to be returned to us;
we will need to be notified within 7 days of purchase / delivery;
the incorrect product supplied must be in a sealed / unopened condition.
Incorrectly supplied products
If you have been accidentally supplied the wrong product, F Digital can supply the correct product (where it is available) or issue a refund.
In order to supply the correct product, the incorrect product will first need to be returned to us. F Digital can arrange a return ticket to send the incorrect product back by courier.
In this scenario we will need to be notified within 7 days of purchase / delivery and the incorrect product supplied must be in resalable / unused condition.
Products damaged in transit
If your product has been damaged during transit to your delivery address an investigation will be conducted. Once the investigation has reached a conclusion and it is determined the product has been damaged in transit we will offer a refund.
Please contact us ASAP. We will then advise you to visit your nearest Australia Post Office so that they can investigate the damage. You will need to keep all packaging so that their team are able to make a fair assessment.
Products that are faulty within the warranty period
If your product is faulty or has stopped working as intended and is still within the warranty period specified when you purchased your product, F Digital will repair or or issue a refund.
In order to repair or issue a refund for your faulty product, it will need to be returned to us so we can test and confirm that it is faulty. For some products you may also be able to contact the manufacturer directly to arrange a repair / replacement.
Returns of this nature can be made any time within the warranty period and it is your responsibility to cover any costs of returning the product to us.
Testing fees and return freight
If you return a product to us that is not faulty, you may be liable for a testing fee and freight charges to return the product to you.
Returns may take approximately 4 weeks to arrive back with our returns team in NZ to process.
Restocking fees
In some special circumstances, we may agree (at our discretion) to accept a return of a product that is not faulty. In these situations there will be a handling fee equal to at least 20% of the purchased price. Delivery, service and assembly fees are not refunded at all.
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