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Seller Profile

Oz Express Australia

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95.44%

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103 product reviews
We are an Australian-owned and operated business. We bring top brand products to our community at a competitive price, provide prompt delivery and outstanding after-sales service to our customers.
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • MariaVerified buyer

    Very comfy and warm love

    May 28, 2024

  • TamaraVerified buyer

    Bought them for my husband, he's delighted with them They look great and are warm and cosy

    May 24, 2024

  • KarenVerified buyer

    Warm, comfortable perfect for Melbourne winters and I got them for a great price.

    May 21, 2024

  • Peter TurnerVerified buyer

    Good quality supportive sandals. I would recommend them.

    Apr 30, 2024

  • LaynehVerified buyer

    item as described

    Mar 11, 2024

  • JulieVerified buyer

    This runner is beautiful great quality and a fantastic price. Can recommend it to everyone. 10/10 Great service and very quick delivery time.

    Feb 27, 2024

  • MarleneVerified buyer

    Good quality, comfortable

    Feb 25, 2024

  • Mary RandallVerified buyer

    Very useful on my dining table for sucking up crumbs and bits . I love it’s convenience.

    Feb 10, 2024

  • SUZANNEVerified buyer

    These boots are sooo comfortable I love them. I live on 10 acres and walk it twice a day and I have had no problems with the boots. They came with wool lining I had to take them out as it is to warm Definitely will put them back in for winter Thank you. Suzy

    Feb 04, 2024

  • JeanVerified buyer

    They are very comfortable and look very nice on. I am very pleased with them.

    Jan 12, 2024

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

Delivery varies by location, please see the expected timeframe to receive your product below:

  • Metro: 1-4 business days
  • Regional: 1-6 business days

If you are unavailable at the time of delivery re-delivery fees may apply.

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 
 
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
 
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 
 
Additional non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 
 
To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 
 
There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 
 
Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
 
Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account, as it may take some time before your refund is officially posted.
Next contact your payment gateway. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet please contact us via your MyDeal account.
 
Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 
 
Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an emai.
 



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