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Seller Profile

vidaXL

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silver Seller
A seller's rating is an overall score calculated from performance metrics. Learn More
90.73%
9367 product reviews
We offer a surprising range of products consisting of thousands of articles from categories like home, garden, garage, DIY and clothing. Moreover, in all countries in which we are active, we offer customer service in the native language.
 

Customer Reviews

  • (5035)
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Customer Reviews

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No 5 Star Reviews yet

  • TADEUSZ TED BRYNSKIVerified buyer

    Very practical , great mat to use under my computer chair

    May 19, 2024

  • Angelina KayeVerified buyer

    Love my new black cabinet

    May 19, 2024

  • JohnVerified buyer

    Great for the price

    May 17, 2024

  • Anthony BroomhallVerified buyer

    Fit for purpose thankvyou

    May 17, 2024

  • MelissaVerified buyer

    Grey large shed kennel for the dogs

    May 14, 2024

  • MicheleVerified buyer

    I did not get the large one. I got the smaller one, which is what I ordered. It is just perfect for the area, solidly made, well finished. In fact perfect. Delivery time was prompt and very efficient. Assembly was very quick and easy. Thank you My Deal, a pleasure as usual!! Michele Owens

    May 14, 2024

  • ZeliaVerified buyer

    This product is awesome

    May 13, 2024

  • Sharon ChapmanVerified buyer

    I really love the lounges so comfortable to lay on

    May 13, 2024

  • Sharon ChapmanVerified buyer

    I absolutely love the chairs there so comfy

    May 13, 2024

  • SueVerified buyer

    Wonderful holds lots of fire wood, easy to assemble

    May 13, 2024

Customer Reviews

  • (5035)
  • (2028)
  • (836)
  • (447)
  • (1021)

No 4 Star Reviews yet

Customer Reviews

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  • (2028)
  • (836)
  • (447)
  • (1021)

No 3 Star Reviews yet

Customer Reviews

  • (5035)
  • (2028)
  • (836)
  • (447)
  • (1021)

No 2 Star Reviews yet

Customer Reviews

  • (5035)
  • (2028)
  • (836)
  • (447)
  • (1021)

No 1 Star Reviews yet

Customer Reviews

  • (5035)
  • (2028)
  • (836)
  • (447)
  • (1021)

No reviews yet

Free Delivery to:

  • Sydney Metro

  • Melbourne Metro

  • Brisbane Metro

NOTE: No Delivery to PO Box, Parcel Locker or Post Office addresses (please provide a residential or business address at checkout)

We ship across Australia, including major cities like Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast

IMPORTANT NOTE: This item includes a service to ground level with reasonably good access only. Couriers will not conduct any multi-level or upstairs deliveries for this item. Delivery service for this item includes a one-man job unless specified or organized otherwise at your own additional cost. Your assistance may be required to help the driver unload.

Dispatch closure:
We maintain regular business hours throughout the season, except for public holidays and weekends.

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Returns Policy

We uphold a commitment to excellence and strive to ensure that the product you receive aligns with the details provided on our product page. Our goal is to ensure your satisfaction, and we want you to cherish your purchase.

However, we understand that circumstances may lead to a change of heart or an acknowledgment that the product is not a perfect fit. In such instances, we are here to assist you. If you decide to return the product within 30 days from the date of receipt, we will gladly facilitate a refund for the product (excluding shipping costs).

Your responsibilities in this process include:

  1. Covering the return shipping cost to our warehouse.

  2. Ensuring the item is returned in 'as-new' condition.

The criteria for 'as-new' condition entail that the item must:

  • Remain unused.

  • Be unassembled.

  • Be devoid of any damage.

  • Include all original packaging.

  • Have undamaged packaging.

  • Contain all unopened tools and hardware.

  • Include assembly instructions.

To initiate the return process, follow these steps:

  1. Notify us of your intent to return via the Contact Us link.

  2. Organize the return shipment to the sender.

  3. Once received, our inspection team will assess the 'as-new' condition.

  4. If confirmed, we will process the refund on the product (excluding postage) and notify you.

  5. If the product is damaged or cannot be restocked, we will process a partial refund and notify you.

Please be aware that returns cannot be made in person at our depot, office, or warehouse facilities.

For damaged items in transit:

While we take precautionary measures in packaging, transit mishandling can still occur. If you observe damage to the protective carton upon delivery, such as dents, holes, or wetness, kindly take photos of the damage, we recommend not accepting the delivery, and contacting us immediately.

Our commitment is to assist you at every stage of your order, ensuring that both our products and service quality meet your expectations. If you need assistance with a return, please contact us, and we will be more than happy to help.