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Returns Policy
For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)
You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.
Warranty Policy
We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:
defects in manufacturing, and
not being fit for purpose.
And will be voided for things such as:
normal wear and tear
damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on
commercial use of non-commercial equipment (unless allowed by the manufacturer)
modification by an unauthorised person
When returning a product under warranty you can either get your product:
repaired,
replaced, or
refunded
To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.
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Used to light up my Bbq under a pagola,works great.
Feb 10, 2021
Have installed the product and it works well.
Jan 27, 2021
Very sappy - arrived quite fast especially as just before Xmas - packed well - good value for money
Dec 11, 2019
Good sensor light and very bright
Apr 29, 2019
Fast delivery service. Product as picture. Good quality, love to have it in our garden as sensor night light.
Oct 14, 2018
very good thinking of buying a 2nd one
Aug 09, 2018
Very happy with our purchase and the the time between ordering and receiving our product.The flood lamps are very effective and do the job extremely well.Would not hestitate to order again.Regards Pauline.
Jul 07, 2018