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Returns
If you are not satisfied with your purchase, simply return it within 30 days of delivery for an exchange or full refund, excluding original postage costs.
Items must be unused, in original packaging and include all parts, accessories and packaging.
You are required to open and check all the items thoroughly as soon as you receive then and report to us strictly within 24 hrs if there is any issue via email only. Pictures must also be attached
No damaged/missing item claims accepted after 48 hours of goods received
Return shipping costs are non-refundable. However, on exchanges, we provide the cost of shipping the replacement product back to you. If the item is being returned as a result of an error by Amazing Christmas and you have received an incorrect or defective item then we will refund reasonable return postage costs after it has been returned for inspection.
Please contact us before returning items.
On all returns and exchanges please note the reason for the return and include the original receipt with your return.
Please add any packing list or shipping certificate supplied by us if available to avoid customs and duties when we receive the item back.
Please make a copy of the receipt and any packing list or shipping certificate to keep for your records.
PLEASE NOTE a 30% restocking fee may be applicable on your return
Warranty
From the date of purchase we offer 1 christmas season Warrantee
Christmas season ends 25th December at mid night
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