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At MyWardrobe it is our top priority to provide customers with a secure and enjoyable shopping experience. If there are any problems with your purchase please do not hesitate to contact us and our friendly Customer Support Team will assist you promptly.

DELIVERY:

• Please allow up to 5-10 business days for delivery
• We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
• Tracking information can be accessed by logging into your account and checking the "My Purchased" section

RETURN POLICY:

We offer free returns for store credit

All returns must be submitted within 10 days from receiving your order.

Once your return request has been submitted, our customer service team will email you a return shipping address and further instructions.

Items must be returned in their original packaging, unused, and in same condition they arrived.

Please allow up to 3 weeks for our team to receive and process your return.

All sale items are final sale and cannot be returned.

When returning items to our online team, you are responsible for the cost of the return. It is also your responsibility to ensure the goods reach our premises as we cannot be responsible until they reach us. We recommend using a tracked method of postage to ensure your return arrives to us safely.

EXCHANGE POLICY:

We offer free exchanges

Items returned for store credit are not subject to a return fee

Once your return has been processed at our warehouse, you will receive an email confirmation with the details of how to redeem your store credit for a new order.

All exchanges must be emailed within 10 days from receiving your order.

When returning items to our online team, you are responsible for the cost of the return. It is also your responsibility to ensure the goods reach our premises as we cannot be responsible until they reach us. We recommend using a tracked method of postage to ensure your return arrives to us safely. Exchanged items must be returned in the original packaging, unused, and in same condition they arrived.

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More