AVINA Locking Bottle Stopper for Still Wine

RETURNS POLICY

Please contact us if you are not 100% satisfied with your purchase. We will do all that we can to make it right.

Order Cancellations - Prior to Packaging

• We can cancel your order and issue a full refund including shipping, up until it has been packaged for delivery.
• We may package your order within minutes of receiving your order, therefore please contact us immediately if you need to cancel.

Order Cancellations - After Packaging

• After packaging, we can cancel your order and issue a refund for the purchase price, however we likely cannot refund the shipping cost.
• Because we use typically use prepaid satchels, once we've sealed the satchel they can't be used again.
• This applies even if you did not pay for shipping during checkout.
• Please contact us if you need to cancel.

Order Returns - Unopened Boxes

• If you have an unopened item, you can return it for a refund of the purchase price, less our shipping cost (even if shipping was free).
• Please contact us prior to returning the item.

Damaged Items

• If your order arrives damaged, please contact us ASAP.
• We may ask that you email us a picture of the damaged item as well as the package that it was sent in.

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