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The DUOBALL is particularly effective for massaging and releasing tensions in parallel lines of muscles, e.g. along the thoracic and lumbar spine - The areas where we feel upper and lower back pain. It can also be used to target the upper thighs, tight hips, calfs and the areas around the achilles tendon.
A recent study has identified the DUOBALL as a highly effective tool in the workplace to reduce muscle stiffness and prevent pain symptoms related to prolonged periods of sitting. See the study here
We recommend the DuoBall 12cm for taller people with wider backs whereas the Duoball 8cm would suit smaller people.
We feel the 12 cm is really effective for treatment in the slightly wider lower back area and the 8 cm version suits very nice in between the shoulder blades and neck regions, for a great effect in the upper back area. The decision which one to choose comes however mostly down to personal preference.
100% Satisfaction Guarantee
Warranty: 2 Years according to Australian Consumer protection
If you need to return a BLACKROLL® product you purchased from our online store, no problem. You can return products for the following reasons:
You have ordered the wrong product (wrong size or kind)
You changed your mind
You are unhappy with your product
You received a faulty product or your product has broken down within the warranty period
Other (please send us an email and describe)
For any of the above reasons, please contact us, let us know your order number and how we can help. One of our team members will respond to you and advise of the next steps. See more details below:
If you have ordered the wrong product (wrong size or kind):
If you ordered the wrong product, you can return it to us and we can swap it for the correct product, or offer you a refund for the full value of the product. This needs to happen within 30 days of purchase and the product you are returning needs to be in "as new condition". In this case the return shipping needs to be paid by you.
If you have ordered a product but you changed your mind:
You can return it to us and we will refund the full value of the product if you notify us within 10 days from your purchase. The product you are returning needs to be in "as new condition". In this case the return shipping needs to be paid by you.
You received a faulty product or your product has broken down within the warranty period: If your product is faulty when you receive it or it breaks down sooner than expected with normal usage, then please let us know and we will look into it and replace or refund if necessary. If the product falls under warranty and needs to be replaced or returned, then we will cover the expenses for the return shipping. Our products are covered by the standard warranty applicable for all sports and fitness products under Australian law.
Estimated Delivery Time Frame: 5 - 10 Business Days
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