Keep your drinks chilled with the PolyCool Platinum Ice Maker & Dispenser. Simply plug it in and add water for instant ice-making ability. Take control using the LCD digital display screen and choose from 2 different sizes. The Platinum Series takes ice making to the next level by dispensing ice straight into your glass at the press of a button!
The high-powered freezing element makes up to 18 kilograms of ice in a day, and creates ice in as little as 9 minutes. A generous 2 litre reservoir ensures you won’t need to refill very often, and you even have the ability to connect directly to a water supply line.
Ensure all of your guests will enjoy crisp, chilled drinks that fits perfectly on any kitchen table or countertop. Enjoy the great Aussie outdoor lifestyle with the PolyCool Platinum Series Ice Maker.
IN THE BOX
SIZE & WEIGHT
WARRANTY POLICY
In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. There may be some situations that result in a reduced refund. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Should you wish to claim a warranty on your item, please follow the process outlined in the Returns section.
Warranties do not apply where items are resold/rented for the purpose of profit.
RETURNS POLICY
The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required. Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).
Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.
Returns are accepted in line with our warranty conditions.
Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered.
If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).
While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.
Returns:
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.
Applicable freight fees and a 20% re-stocking fee will be deducted from your refund in cases where you have changed your mind and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. We accept Change of Mind returns for 14 days after you have received the item. The item must be in a re-saleable condition to qualify for a change of mind refund.
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This was purchased to replace a less sophisticated ice machine which failed after a few months. The new ice maker has proved to be superb with its automatic dispensing and large capacity
Feb 04, 2019
Really happy with my new ice making machine! Looks great in the kitchen. Nice to have ice on tap!
Jan 10, 2019
Speedy delivery in time for Xmas and a simple to use machine.
Dec 29, 2018
I am thrilled with my cold water and ice maker machine. Having a small refrigerator, I needed something like this. Thank you.
Apr 01, 2018
looks good could not find the manual
Mar 15, 2018
Ice maker was very easy to use and ice is made very fast
Mar 13, 2018
I brought this slick looking ice machine and already have used it at he bar easy to use and simple instructions
Mar 12, 2018