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RETURNS POLICY
GolfBox accepts returns for refund up to 30 days after the purchase date. All returns must be authorised by our customer service team prior to be returned.
How Do I Process An Exchange?
To exchange an item please request a return via the process above and place an order for the replacement item. The refund for the original item will be processed upon receipt.
Do I have to pay for Return Shipping?
If you have simply changed your mind about your purchase or have ordered the incorrect size/specification, your item must be shipped back to GolfBox at your expense. If your purchased item is defective or has been sent incorrectly, we will organise a return pickup at our expense.
Returns for Promotional Offers
Promotional discount offers will be honoured when exchanging size, but in the case where your size request is unavailable or a refund is requested, promotional offers will not be extended to your new order. Any free promotional items must be returned along with your order if you will no longer meet the terms of the offer.