Incorporating the latest smart massage technology and enhanced spatial comfort, our Livemor Ultima 4D Electric Massage Chair is designed to deliver a truly exceptional deep tissue massage experience synonymous with the human touch and more. Among its many technological advancement is an extended 150cm SL track that provides full body massage coverage from your head right to your hamstring muscles. The 4D roller track actually follows the curvature of your spine and extends beyond to your thighs to ensure that all part of your body is not amiss with its soothing massages. Better still, the massage chair also has an automatic body scanning function that maps out the key areas of neck and back for a consistent massage. With a fascinating array of full body massage programs and complex massage techniques with even more airbags, you are certainly not lacking in choice. Adjustments can also be made for massage intensity and speed as well as width. Not least, you can get to enjoy your zero-gravity massage with your favourite music or eBook via a convenient bluetooth connection.
Important: Any individual who have a medical condition or physical injury or is under a doctor's care should consult with a medical professional before using a massaging device designed for home use
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WARRANTY POLICY
We offer a 12-month warranty on all products used for private household use and a 3-month warranty for commercial use from the date of purchase. Please refer to the individual product listing for specific warranty terms and period.
Warranty cover does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions.
Warranty is considered void if there is mishandling product during transportation after pickup or truck delivery to the buyer's premises.
Warranty Process:
You must produce the original invoice or other proof of purchase document disclosing the purchase date.
All costs of return postage, transport and freight, travelling expenses, hiring tools, labors in fitting parts are paid by the customers.
Parts purchases, consumable components, and accessories )such as hoses, clutches, spray guns, brass head pumps, blades, tines, etc.) are not covered by our standard warranty once used. If you have an issue with parts or consumable components please contact us to discuss a resolution prior to using the item.
RETURNS POLICY
You may return an item for a refund within 30 days of delivery; all you need to do is ship the item back to us. Refund will be issued once the item is received and inspected.
Faulty Product
Please contact us as soon as possible if you have received a faulty product. We will need to assess whether the fault is a major or minor fault and will either arrange for the product to be repaired or replace. Some manufacturers require us to send fault items to them for assessment before we can give you a replacement.
Return Eligibility
Items must be returned at buyer's cost in new condition (not being used) and in the original packaging to qualify for a refund (please do not assemble or modify the product in any way). Please do not return or post items before obtaining instructions from our customer service.
Customer Service
Please note that you must comply with all return instructions provided to you via phone or your registered email address. All returns must be directed through Customer Service. If you do without instructions, there is a risk that your returned item may not be identifiable and your returns may not be accepted.
When a return is authorized, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered, which may include repairs, or replacement items at our discretion.
Applicable freight fees plus a 10% restocking fee will be deducted from your refund in cases where you have changed your mind and wish to return your product. This also applies to orders cancelled while in transit.