Take control of your emotions to achieve success in the workplace and happiness at home
Being aware of and able to control your emotions is oneof the keys to success in life, both professionally and personally. This friendly guide will help you to understand your feelings and how you can manage them, instead ofhaving them control you. Through practical, proven techniques and helpful exercises, you'll discover how you can increase your confidence, build stronger relationships with your partner, family, and colleagues, and find authentic happiness.
Manage your emotions identify your feelings, determine whatbeliefs cause negative emotions, and stop self-destructive behaviors
Discover the power of empathy read other people's emotions through facial cues and body language and show them you understand their feelings
Thrive at work find a job that's right for you, overcome hassles and fears, and develop your leadership skills
Build and sustain meaningful relationships discover how to take your partner's emotional temperature and manage emotions to grow closer
Raise an emotionally intelligent child keep your cool with your child, coax shy children out of their shells, and get your child to be less aggressive and defiant
"I suspect Emotional Intelligence For Dummies will motivate you to adopt a broader view of what it means to be smart, and you will find yourself further developing the emotional skills that allow you to lead a more satisfying life."
Peter Salovey, PhD, Professor of Psychology, Yale University
Open the book and find:
The science behind emotional intelligence
Exercises to help you turn negative emotions positive
Ways to diffuse tense situations
How to improve your performance at work
Why emotionally intelligent workplaces are more productive
The four keys to a lasting relationship
What battles are worth fighting and when to keep quiet
How to help your child become emotionally aware
Returns
This policy does not limit the rights you are entitled to under Australian Consumer Law. Booktopia does not accept returns or offer refunds for a change of mind. If you have any concerns about the item you have received then please ensure you contact Booktopia customer care first through your MyDeal account as soon as possible.
Damaged or Faulty Items
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
If you have received an item that is incorrect, damaged or faulty please contact Booktopia customer Care first through your MyDeal account as soon as possible. Booktopia will require evidence of the issue and may require you to return the item for assessment.
Before returning anything you must contact Booktopia customer care as returns will not be accepted without a Return Authorisation. Booktopia may provide means to return an item at no cost to you or an alternate remedy. If an item is required to be returned (at no cost) it must be packed securely with cardboard or bubble wrap protecting the item, packed to prevent movement inside the package and ensuring the package is firmly enclosed
Refunds
Where a Return Authorisation has been given, a refund via the method used for payment of the order will be provided. Booktopia will contact you if any items are not eligible for a refund.