Comprehensive Safety Solutions for Your Home
The home security brand where privacy comes first.
Privacy is Our Priority
Your privacy is something that we value as much as you do.
That's why we've taken every step to ensure your videos are kept in private. Stored locally. But accessible anytime, anywhere, via a secure 256-bit encrypted connection. And this is just the start of our commitment to protect you, your family, and your privacy.
Arms System After 30 Seconds
When switching between the 2 preset modes-"Home" and "Away"-a 30-second delay gives you time to leave the house without triggering the alarm.
Install In Minutes
Set up the keypad in minutes using the included mount. Simply fix the mount to your choice of surface via 3M adhesive strips or screws and then snap the keypad into place.
180- Day Battery Life
Avoid frequent trips to charge the battery and enjoy 180-Days battery life.
Power to Protect
With a battery life of 6 months for the keypad sleep safe knowing your system is always at the ready.
HomeBase Required
Eufy Security HomeBase is required to operate the Eufy Keypad (Not Included)
Part of the Family
Create your own custom security modes to suit your family and home via the eufy Security App.
Wireless 1 aims to provide one of the Fastest Shipping Times
Orders typically leave the warehouse within 1-2 Business Days and delivery timeframe is generally 2-10 days.
We partner with Australia Post, StarTrack, Fastway, TNT, and Toll to provide
Warranty Return:
All products sold by Wireless 1 come with a full Australian Manufacturer's Warranty.
In addition, most manufacturers provide technical support and troubleshooting over the phone.
If you believe your product has an issue, we encourage customers to contact the product manufacturer as some issues can be resolved over the phone.
Additionally, The following may provide a solution
The instruction manual
Searching online for a fix, Google, The Product Page, Group Tech Forms, Product Troubleshooting guides
If the issue cannot be resolved, please contact us for further assistance.
Change of Mind Return:
We have a 7-day refund policy for change of mind (from the day you receive the item).
Unopened change of mind return:
The goods must be unopened and strictly in original condition. The refund will be the total price paid less $10 or the actual freight charged, whatever is higher.
Opened change of mind return:
We reserve our right to refuse a return and refund on an item found to be in un-resalable condition and or with missing parts or packaging. We cannot accept returns on software or any other consumable product once the packaging/seal has been opened. We do reserve our right to charge a restocking fee if the product packaging has been opened and is no longer considered to be in brand new condition, up to 30% of the purchase price or a minimum of $20 whichever is deemed applicable.
Estimated Delivery Time Frame: 2-10 business days