The stylish EuroChef Electric Ceramic Cooktop boasts many smart features at your fingertips and fast cooking performance. The sleek black frameless ceramic glass has been designed to integrate beautifully within any kitchen setting.
With four cooking zones you can quickly create a delicious meal for the whole family. The touch controls allow you to select from 9 power levels for each zone. Two zones are Dual-Zone equipped, allowing you to activate the outer ring to cater for your larger cookware.
For your peace of mind, the EuroChef cooktop has a timer, built-in Child-Lock function, Residual Heat Indicators and an Automatic Shut-down function after an extended period. With EuroChef you can be assured of the highest quality performance for the life of your appliances.
WARRANTY POLICY
In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. There may be some situations that result in a reduced refund. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Should you wish to claim a warranty on your item, please follow the process outlined in the Returns section.
Warranties do not apply where items are resold/rented for the purpose of profit.
RETURNS POLICY
The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required. Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).
Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.
Returns are accepted in line with our warranty conditions.
Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered.
If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).
While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.
Returns:
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.
Applicable freight fees and a 20% re-stocking fee will be deducted from your refund in cases where you have changed your mind and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. We accept Change of Mind returns for 14 days after you have received the item. The item must be in a re-saleable condition to qualify for a change of mind refund.
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Perfect size for what I wanted and easy to install. Very prompt delivered.
Mar 26, 2023
Our old cooktop was 20 years old and started to need new elements so rather than having a call out fee and replacement cost each time we got this one. It works great now but during transport one of the cables must have moved and it was installed but not working, so it had to be removed again and lucky our Electrician was on the ball, he sorted it out and now working perfectly.
Feb 12, 2023
The ordering process was very straight forward and delivery very prompt. I am confident that I will be happy with this cooktop as it is replacing one the same which cracked when something dropped onto it.
Aug 18, 2022
Looked excellent and matched our house well. Easy installation (although we had an electrician come out).
Jul 22, 2022
great product
Jul 20, 2022
Excellent heat range on all plates, very safe where children are concerned, more efficient than old solid element plates. Good plate spacing across hobb. Very satisfied with appliance. Fast delivery.
Jul 15, 2022
Very very happy with my appliance Thank you Diane
Jun 27, 2022
Great cooktop and great value for money. Looks lovely in the benchtop and having the different zones for temp is excelent
Jun 23, 2022
Awesome value and very fast delivery
Apr 27, 2022
This was exactly what was advertised is works well and delivery took only 4 days i can recomend this product to anyone interested
Mar 08, 2022