Fairy Door

At MyDeal.com.au it is our top priority to provide customers with a secure and enjoyable shopping experience. If there are any problems with your purchase please do not hesitate to contact us and our friendly Customer Support Team will assist you promptly.

All HipKids products come with a 12 Month Structural Warranty so you can shop with complete piece of mind.

HipKids will, at their discretion, repair or replace any product with a manufacturing or materials fault for the duration of 1 year from purchase date.

Warranty does not apply if:

• Damage caused by:
  • Incorrect assembly
  • Inadequate Storage
  • Inappropriate cleaning products used
  • Misuse
  • Abuse or neglect
  • Failure to follow recommended maintenance guidelines
• Normal wear and tear
• Rips, wearing, pilling, creasing, stains or fading of upholstered products
• Fading or discolouration caused by excessive exposure to direct sunlight
• Products not used for intended purposes of Domestic use
• The product have been tampered or modified with in any way
• Force Majeure

PLEASE NOTE: This 12 Month Warranty does not apply to any of HipKids ride on animals that have been purchased for commercial use.

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More