Returns Policy
For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)
You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.
Warranty Policy
We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:
defects in manufacturing, and
not being fit for purpose.
And will be voided for things such as:
normal wear and tear
damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on
commercial use of non-commercial equipment (unless allowed by the manufacturer)
modification by an unauthorised person
When returning a product under warranty you can either get your product:
repaired,
replaced, or
refunded
To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.
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Fit s my king size bed perfectly...
Nov 22, 2019
Fits perfect, great quality
Nov 18, 2019
Great product to protect my mattress
Nov 07, 2019
Excellent to sleep on no noise from waterproofing it’s great
Nov 06, 2019
Very responsible seller, and reasonable price.
Nov 01, 2019
Very comfy, m so happy :)
Oct 31, 2019
Good quality value for money, 5 star product , king size fits well to even a mattress 34 cm thick
Oct 19, 2019
Fits well on bed, not yet had a spill, but looks like it will do the job.
Oct 14, 2019
arrived promptly
Aug 21, 2019
Protector was well made, exceptionally waterproof to liquids and worth the money spent
Aug 20, 2019