Gift 'Ems Hotel and Spa Playset

RETURNS:

• Lemony Gem Toys & Collectables has a 30 day return policy. If 30 days have passed since your purchase, unfortunately we are unable to offer you a refund or exchange.
• If you are unhappy with your item, please contact us to arrange for a return.
• To be eligible for a return, your item must be unused and in the same condition that it was received in, including in the original packaging.
• A partial refund only is valid for the below circumstances:
  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video games, cassette tape or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to error
  • Any item that is returned after the 30 day period

REFUNDS:

• If the item you have received is faulty or not as described, you are entitled to a full refund including the original postage costs.
• If you wish to return an item due to Change of Mind, shipping costs are non-refundable.
• Once your return item is received and inspected, we will notify you and either approve or reject your refund.
• You are responsible for the shipping costs of returning your item. We recommend you use a traceable shipping service as we can not be held responsible for return items being damaged or lost in transit.

Shop with peace of mind

All marketplace products are covered by our MyDeal Refund Guarantee Learn More