Also known as a Nakiri knife. A Japanese-style square-tip knife that is great for chopping meat, root vegetables, and big prep jobs. A popular alternative to the Santoku. GLOBAL SAI Knives follow the same tradition as the GLOBAL Classic knives and are made in the same fashion by skilled Japanese craftsmen in Yoshikin's factory. An entirely new handle design incorporates an ergonomic thumb-rest to ease the cutting motion. The blades are crafted from special CROMOVA 18 SANSO material, comprising three layers of Stainless Steel. The central layer with cutting edge is of CROMOVA 18 Stainless Steel, hardened to Rockwell 58-59 degrees and honed to a fine edge to give an awesome cutting performance. This is sandwiched between two layers of softer SUS410 Stainless Steel material, which helps to protect the blade against chipping rusting and staining. A new, hammered finish is applied to the sides of the blade. This is not purely decorative. The air pockets resulting from this result in a better release of food being cut, giving the blade non-stick properties.
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We want you to love your product so if you are not completely satisfied with your purchase let us know.
Most products come with a 30 day change of mind policy. If at any time within the first 30 days from purchase date you are not completely satisfied with your order, please contact us via your MyDeal Account for return approval. Once received and inspected, we will facilitate an agreed resolution
Please Note:
To start a return, you can contact us via your MyDeal Account. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question via your MyDeal Account.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Warranty Claims:
Most of our products are supported by a 12 month warranty. This warranty covers all manufacturer faults with the product. Some of our products may have a different warranty period, please check the product description for this. Should an issue arise with your order, please contact us via your MyDeal Account to raise a warranty claim.