Having a Tough Time Washing Down-Filled Items? Down/synthetic-filled items are tough to wash & clean. Regular household detergents only worsen things by leaving chemical residue all over the item, reducing the loft & rendering the item pretty much useless! That's why, we've developed our very own proprietary down wash formula - Granger's Down Wash - that can thoroughly clean down-filled clothes or items. Tough on Dirt, Gentle on Down With its active dirt removal formula, it removes all dirt, dust & grime in just one wash cycle (at temperatures as low as 86F), while being gentle on down! Restores Down loft. Loft is the heat retention capacity of down/synthetic filled items. Granger's Down Wash preserves & restores the loft of down filled items. Maintains Hydrophobicity & Breathability This is a specialist base wash plus down cleaner, meaning it maintains the natural oils & breathability of down, keeping washables fully functional, even after repeated washing. It doesn't add optical b
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Warranty Policy
We provide a 365-day warranty against material defects and workmanship on all our products. This is on top of the 3-12 month manufacturers' warranty already provided with many of our products (please refer to the individual product listing for specific warranty period).
The manufacturers' warranty does not cover normal wear and tear, or any damage, failure or loss caused by improper use, assembly, maintenance or storage of products.
Free & Easy 365-Day Returns Policy
If for whatever reason you're not happy with your product(s), we'll gladly refund you the total product(s) value once we've received the product(s) back at our warehouse. What's more, shipping back to us is completely free - now that's total piece of mind!
If a product becomes faulty or you simply change your mind about your purchase, just contact us and we'll assist you with further instructions on how to proceed.
Please Note: Our returns policy is not available for personalised products and orders with a value greater than $1000. Items must be returned in an "as new condition" with original packaging.