*The product comes with a detailed set of user tips as well as recipes provided by My Cookware Australia.
Happycall is a premium Korean cookware brand. All products are proudly made in Korea. IH Synchro is the very first Happycall Double Pan made of graphene.
Why buy genuine Happycall Double Pan?
Dimensions | Width 312mm, length 250mm (473mm with handle), depth 73mm |
Body thickness | 5mm |
Weight | About 1.9kg |
Body material | Aluminum (97% purity) |
Interior coating | 5 layers incl. Titanium layer |
Exterior coating | 6 layers incl. Graphene layer |
Handle material | Bakelite, strong magnets |
PFOA Free | Flawless PFOA 0% |
Hobs compatibility |
Induction, gas, electric, ceramic and halogen |
Dishwasher safe | Yes |
Country of manufacture | South Korea |
Silicone gasket | Comes with 1 silicone gasket, plus a spare |
Australian warranty | One-year replacement warranty Refund & exchange policy |
User manual | Download |
Maintenance & user guide | Click here |
What are the difference between Synchro and other basic models?
Synchro series uses graphene, an innovative material, as its core. Titanium and stainless steel are used to form the outer layers. Each side of a Happycall double pan has 11 layers, with titanium and stainless steel protecting the graphene core.
The creators of graphene received the 2010 Nobel Prize in Physics for their work.
Happycall double pans comparison chart
Internal and external certifications
There are many double pans on the market, but which ones are genuine?
Warranty Policy
We warrants our products are free from defects in material and craftsmanship for one (1) year from the date of purchase.
What is not covered?
This warranty does not cover damage due to accidents (including overheating), misuse or commercial use, improper cleaning, neglect, and does not cover staining, discolouration, or scratching of the non-stick finish and the porcelain enamel or stainless steel interior and exterior. Damage caused by the use of cooking sprays, bleach or overheating are not covered by this warranty. Minor imperfections and slight colour variations are normal. This warranty does not include Vacuum Pot and Double Pan parts subject to replacement such as gaskets and handles. Dishwasher effects and damages are not covered under the warranty. Using scouring pads, steel wool, abrasive cleansers, or metal utensils on any product will invalidate your warranty.
Who is covered?
This warranty is extended only to the original end-use purchaser, or the person receiving the product as a gift, and shall not be extended to any other person or transferee. If the product was not purchased new from an authorised dealer, distributor, or representative of the manufacturer, this warranty is null and void. Proof of purchase in Australia is required.
What will we do?
Defective items will be replaced free of charge, or replaced by a similar product or one of equivalent value if the product is no longer in production.
Returns & Exchange Policy
We offer exchange or refund provided it meets the following conditions:
In the event you want to exchange, simply send back the unwanted items and we will post you an exchanged item. Please note that you will cover your own return shipping cost.
Exchange will only be accepted within 14 days from receipt.
Due to hygiene reasons, we do not accept returns of thermal products, such as jugs, flasks and cups.