This is a 4 " High Grade Ceramic Filter with Block Carbon, made of diatomite. The ceramic filter will keep dirt, sand,other particles from getting into drinking water. It removes impurities and volatile organic chemicals such as pesticides and herbicides and heavy metals that are not usually filtered with regular ceramic filters and also filters at a quicker rate than standard filters.
When the filter begins to become discoloured and turns yellowish brown, and water flow rate has decreased, clean the surface of ceramic filter with a soft brush or scourer pad under running tap water.
Never use detergent.
RETURNS POLICY
We provide 30 days money back guarantee for all our products. For certain products, we have extended money back guarantee up to 6 months and even 12 months (refer to the individual product descriptions for more info). Please contact us to make a return request.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note for change of mind or wrong product purchased returns, a 20% restocking fee could apply.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
There are certain situations where only partial refunds are granted: (if applicable)
Exchanges (if applicable)
We only replace items if they are defective or damaged.
Shipping
For change of mind returns, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
For returns due to our fault, we will supply you with a reply paid address so you don't have to pay for return postage.