Our equipment is built to last, we stand behind every product that we sell. Customer satisfaction matters a great deal to us. We offer up to 7 years warranty to you to show our commitment to premium quality.
MATRIX FITNESS WARRANTY
Frame (not coating)7 years warranty
Matrix Home Use
Motor 5 years
Parts 2 years
Labour 2 years
HORIZON WARRANTY
Frame (not coating) 5 years
Motor 5 years
Parts 2 years
Labour 1 year
TEMPO FITNESS WARRANTY
Frame (not coating)5 years
Motor 2 years
Parts 1 year
Labour 1 year
We do not accept cancellations, returns or refunds due to change of mind. On rare occasions, if a change of mind request is approved, an admin fee of $199 + GST will incur. The buyer will also be responsible for any courier charges for returned products.
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From moment order was placed Item was dispatched promptly, Tracking updates provided and delivery was as per ETA provided. Assembly was easy. Bought on sale so after using the bike it is excellent value.Whole family are using it and find it very comfortable and easy to use.
Dec 21, 2021