WARRANTY POLICY
Life Interiors provides a 12 Month Warranty on all products, with exceptions for the following:
Warranty will not cover normal wear and tear, improper care, maintenance and abnormal use of products and commercial use.
Customers must provide proof of purchase and may be requested by Life Interiors to provide further information.
The ultimate Warranty Claim decision will be subject to the above. Products will be repaired or replaced, depending on the situation of the claim and product circumstance. The claim will be solely at Life Interiors management's discretion.
RETURNS POLICY
In the circumstance where you are unhappy with the product you have purchased (exclusions apply*) you may return the item(s) and are entitled to a full refund- less shipping, handing charges and insurance costs, from and to Life Interiors within 14 days. Returned items must be in their original packaging and condition, with all accessories and not be used or altered in any way.
*Exclusions Include:
Lighting
Mirrors
Rugs
Customised Items & Special Order Items
Sale, Warehouse Sale, Ex-display and Clearance Items
Bulk or Commercial Orders
If returned items are not in their full original condition and packaging, including all original wrappings, a restocking fee of 25% will be charged and taken off the refund total.
Please note that all return costs, are non refundable. Therefore, the following fees and charges will not be reimbursed:
Delivery charges from Life Interiors.
Delivery charges to return the product to Life Interiors.
It is the customers responsibilities that all returned items due to change of mind are returned in a safe manner. Life Interiors will not take any responsibility for lost or damaged goods. If any such goods are received damaged, a credit/refund will not be issued.
Damaged and Faulty Returns
If you receive a damaged or faulty item, please notify Life Interiors as soon as possible and follow the correct returns policy as stipulated above. We will then issue a return authorisation before the return of goods, just so you know, unauthorised returns will not and cannot be accepted. Returned items must be in their original packaging and condition, with all accessories and not be used or altered in any way. They must be unmarked and undamaged in any way.