WHEN THESE 1000 ITEMS SOLD OUT, WE WILL RESTORE THE ORIGINAL PRICE AUD $139.95
Package included:
Question: Does it work well on African American or mixed curly hair?
Answer: Yes, I am African American. I just used it for the first time...I love it. It feels great in my hand and leaves my hair silky soft.
Question: How 's quality?
Answer: It's a very good quality product, I bought one two months ago, and super easy to use.
Question: What is the range of dual voltage? I am planning a trip to several Asian countries and have been advised that sometimes the voltage can be 240 volts.
Answer: Dual voltage: 100-240V
Question: Can this product be used in the AU/NZ?
Answer: yes, the default is AU Power Plug.
Question: Will it work for long thin hair?
Answer: I have shoulder length thin hair, and I love this hair straightener. I haven't had any issues with it at all. Lol - I'm glad I ordered two...
Question: I am studying abroad in Spain for a semester. Will this curling wand work in Spain with an appropriate adaptor?
Answer: I used this product in Portugal for two months just fine with an adapter. Love this hair straightener.
Question: If I don't like it can I exchange it?
Answer:Customer service at support@smartlivingbox.com to get the return address.
We want you to LOVE your Magic Hair Straightener which is why we offer a 30-day money-back guarantee and a 1-year warranty.
We're a family-owned business and every customer is an addition to our family. We offer a 30-day money-back guarantee, a 1-year warranty, and amazing customer support.
We offer a standard warranty period of days on our products, starting from the day of purchase.
Should your item become faulty or appear to have a defect within this period, please contact us via your MyDeal account
Should you receive a damaged item, please let us know within 2 days after receipt as shown per package carrier’s tracking on our tracking page.
If you contacted us after this period, we are sorry to inform you that we may not be able to offer warranty service for the damaged item as we have limited window to report damage to our package carriers.
What is NOT covered by warranty:
In the rare case that a product becomes faulty or a buyer receives a product with defects, buyers are entitled to request for a product replacement within 60 days of purchase.
To request a replacement, buyers are required to provide photo/video evidence of the product's manufacturing defects via your MyDeal account
Your request should also include the following information:
If the case is deemed valid, we will cover the related cost to deliver a replacement!
Upon purchase of applicable physical goods, customers may purchase our Extended Protection Plans (“Plans”) that ranges from 1 to 4 years.
Our Plans are offered as an optional addition to customers upon their purchase of applicable physical goods from Smart Living Box official sites.
Under these plans, we cover any defects in material or workmanship under normal use during the protection period. The protection period commences from the date of purchase. The protection period varies depending on the period selected and purchased by the customer.
We will replace, at no charge, the product or part of the product that proves defective because of improper material or workmanship, under normal use and maintenance, during the protection period. Should replacement of products or parts of a product become unavailable, we may refund the customer an amount not exceeding the amount paid by the customer for the Plan. We reserve the right to final decision upon dispute.
To request a replacement, customers are required to provide photo/video evidence of the product's manufacturing defects via MyDeal account
Your request should also include the following information: