A1 Pro
Kingsmith WalkingPad A1 Pro
- Delivery time for this item is extended as it is classified as a large item.
- Please keep track of the delivery date.
- Please ensure that the recipient will be at the delivery address at the time of delivery.
- A re-delivery fee will apply if the initial delivery is not successful.
Third-party couriers that have internal, non-accessible tracking (Postcodes with 2000-2234, 2560-2567, 2745-2751, 2759-2770). Please reach out to our customer support team should you have any concerns or if you need to check the status of your order. For delivered items, please contact us for proof of delivery (image).
The Folding Minimalist treadmill won the 2019 International Award - Red Dot Design Award and iF DEAIGN AWARD. With a minimum height of only 2.2 inch, length of only 32.3 inch. With convenient transportation wheels to move around without hassle. You could store it in your living room, study, sofa, a small corner or under the bed.
The running speed is controlled by the human motion trajectory. You can control the speed as needed, restore the state of your outdoor sports.
Walkingpad Walking Machine is designed with a tabletop, which has large surface area of 42.2" x 16.4". You can focus on your work or entertainment while doing exercise.
Frames are made of high quality steel, this walking machine has 220Lbs weight capacity, two walking boards provides you more comfortable and more sturdy workout experience.
Faulty Products
AZAU carries a variety of brands from around the world. We do our best to provide you the best service relating to claims of manufacturer warranties.
What defines faulty?
Any item that, due to customer negligence and misuse, will not be accepted as a faulty item.
If you are experiencing issues with your product, please refer to our FAQ page for support. Alternately, please contact our customer support team to lodge a claim.
To lodge a claim:
After we receive your return and inspect faulty items for faults, a replacement/refund will be processed. If no fault is found with the item, the item will be returned to you (customer bears the shipping cost), and you will be charged a 20% service fee. Alternatively, if you do not wish to have the item, you may request the item to be restocked. Our customer support team will provide you with the percentage of deduction and the amount that will be deducted.
The buyer cannot cancel and demand a refund immediately. AZAU must have an opportunity to fix the problem.
Dead on Arrival (DOA)
If your product is dead on arrival, please contact us within 14 days of parcel delivery. We will not process any claims lodged 14 days after the delivery date.
Dead on Arrival (DOA) Process
Change of Mind (COM) return
For Change of Mind returns, the buyer will be responsible for any shipping costs incurred.
A COM return will be only accepted where:
We recommend choosing a tracked registered postal service as the items will not be considered as ‘returned’ until they have been received safely. Please send an email attaching the tracking number as confirmed in correspondence with our support team.
Please ensure that the returned item is safely protected and securely packed. If the item is found to be dead on arrival or damaged in transit, a deduction fee will be charged based on the condition of the item.
If you cancel or return only certain items purchased in bundle deals or multi-buy promotions, any items you don’t return will be charged at full price, and the refund amount will be reduced accordingly.
We are always here to help. If you have any questions please reach out to our customer care team via your MyDeal account and we will respond to you shortly.