Symbolise your love with the Lovers Gift Set. This glass bottle is stunning and captures the love bond beautifully. Available in Honey Highland Liqueur (for your honey, pun intended), an Australian Made liquor.
Presented in our Signature Flaschengeist Gift Box with 2 Shot Glasses, this unique gift will surely steal their heart.
The perfect gift to show your love.
Lovers Bottle with Honey Highland Liqueur - 500ml and 2 Shot Glasses.
Honey Highland Liqueur (21% alc/vol) - A smooth highlands flavours and honey are all combined to create this smooth flavoured liqueur. Perfect for a Whiskey drinker. Best served chilled over ice.
Can I swap flavours? All our bottles are pre-filled so we only offer the fills available and cannot swap flavours.
Can items in one order be sent to different addresses from one order? Our transport system is automated and can only read one shipping address per order. To send to multiple addresses this will need to be done as individual orders.
Do you sell the bottles without the Gift Boxes + Shot Glasses? All bottles are only available in the GIft Box set, not sold individually.
Are bottles available empty? We know how many of you love collecting glass, but we don't sell our bottles empty.
What are the expiry dates for your liqueurs? All non-creamy liqueurs last approximately 5 years. We recommend you keep your bottle in a dark, cool place away from direct sunlight or on display in a brightly lit room.
Will an invoice be included if this is for a gift? We never include invoices with our deliveries, only a packing slip with no prices.
Do you deliver Australia-wide? Yes, but with the exception of the NT (due to our liqueur licensing restrictions).
Where do you ship from? We are based in Melbourne and ship all goods from our warehouse direct.
What couriers do you use? Australia Post. You will receive full tracking information once your order is dispatched from our warehouse.
SHIPPING RATES
Orders over $100- FREE Shipping. Orders less than $100 a $10.99 Flat Rate Shipping applies.
Express Post - Australia only: Express delivery is $19.99 per package.
Note: Flaschengeist is based in Melbourne. Due to COVID, the next-day guarantee has been removed by Australia Post, however, they will prioritise all express orders.
Australia delivery times frames (ex-Express): Based on our courier's guidelines. These times (business days) begin after your order has been dispatched and tracking begins).
Adelaide – 4 – 8
Brisbane – 4 – 8
Cairns – 5 – 10
Canberra – 3 – 8
Central Coast – 5 – 10
Gold & Sunshine Coast – 5 - 8
Hobart – 4 – 10
Melbourne – 2 – 6
Newcastle – 4 – 12
Orange – 6 - 10
Perth – 12 – 21
Sydney – 4 -8 business days
Townsville – 5 – 10 business days
Wollongong – 4 – 11 business days
Regional areas – 7 – 16 business days
FOR NZ SHIPPING: view the information under DELIVERY.
REFUNDS:
To offer a refund for goods, the product needs to be undrinkable by either or: a) a visible diminished standard of quality (either aesthetically such as liquid separation) b) by taste c) or the packaging (i.e. bottle) has an evidently compromised effect of the merchantable quality of the goods (i.e. glass breakage) or d) tasted - within less than 20% of the total volume e) Upon delivery the liquid has leaked more than 20% of the original volume (liquid seeping through the heat seal and no extra liquid is lost) is not considered as a leakage to claim. We require the stock in question to be sent back to Head Office located in Ravenhall, VIC to formally deem the product faulty. We always offer a refund if there is a fault of the product up to 6 months from the date of purchase (proof of purchase MUST be provided). All freight charges sending the product/s back to Head Office will also be refunded when the product has been deemed faulty however will need to be initially paid for by the Customer. A receipt of this freight must also be attached to be refunded.
EXCHANGES:
We do not offer refunds for change of mind. If a Customer does wish to exchange their product, the product must be unopened and still in perfect merchantable quality and to no less standard than received. The freight costs of this change of mind will need to be incurred by the Customer to get the product back to Head Office Flaschengeist. Please allow at least 10-21 working days for this process to occur and to be confirmed. Please confirm your wish to exchange at sales@flaschengeist.com.au
Proof of purchase is required in all circumstances and a refund will only occur in the same currency form as the purchase was made (i.e credit card refund). All claims will be accepted within 14 days from original delivery only.
All requests must be in writing to sales@flaschengeist.com.au and one of our friendly team members will respond with urgency.
· Your Warranty Policy:
Please ensure that all our products are stored in a cool, dark, dry place at temperatures between 0 and 25 degrees Celsius whether opened or unopened. Exposure to sunlight, heaters, ovens, or any device that could adversely affect and compromise the quality is not the responsibility of the Company. It should also be noted that in extreme heat waves the product must still be stored in an environment between 0 and 25 degrees Celsius. It is strongly recommended that any of our creamy liqueurs must be refrigerated whether opened or unopened. We ensure the product is delivered in its best quality and drinkable state. Storage and treatment thereafter is of the responsibility of the Customer.