NEO-LITE v2.0 Deck | NeoChrome

WARRANTY POLICY

Due to the inherent nature of the sport and industry of freestyle scooters most distributors and their manufacturers have very limited warranties that cover direct manufacturing faults or failures in their products. As with all extreme sports, scooter equipment suffers damage as a direct result of participation in the sport. Such damage to equipment is not covered under warranty.

• A MANUFACTURER’S WARRANTY WILL ONLY COVER A DEFECT IN THE MANUFACTURING PROCESS. IT DOES NOT COVER DAMAGE INFLICTED BY IMPACT ON THE SCOOTER.
• Any warranty is void on items that show clear misuse or damage caused by or related to improper riding technique.
• Most manufacturers will also not cover warranty claims on items that show excessive or obvious wear directly or indirectly related to the claim.
• Any modification to a product will void the distributor's warranty for that individual part as well as any associated parts.
• A warranty is only approved if the breakage or malfunction of the scooter is a DIRECT RESULT OF A FLAW IN THE MANUFACTURING OF THE PRODUCT. Damage, breakage, cracking or snapping of the product as a result of riding WILL NOT BE COVERED UNDER WARRANTY!

Please contact us to organise your warranty claim.

RETURNS POLICY

Scooter Hut is committed to 100% customer satisfaction, so we built our 90 day returns policy with the help of our customers! You are always welcome to return any unused merchandise in its original condition within 90 days from purchase for an exchange, credit, or a full refund (shipping cost excluded).

Please contact us to organise returning your order.

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