A unique solution to the challenges of daily commuting, the Valk Volt Folding Electric Bike is a high performing commuter with a fast 20 second folding action, legendary eco credentials and sharp styling. The Volt eBike has been specified to meet the legal requirements of all Australian states.
Built with performance in mind, Valk's N Drive system links the advanced 250W high-speed motor with the 36V 8Ah lithium-ion battery, enabling you to travel up to 40km on a single charge at assisted speeds of up to 25km/h in typical conditions in Pedelec mode.
Dynamic handling is provided by the lightweight 6061 Alloy frame, off-road tread, and disc brakes. The ideal ride position is achievable thanks to quick release mechanism adjustments of the seat and handle heights, as well as handlebar angle.
The LED light provides a brilliant beam perfect for visibility when riding. Once folded, you can make it even more compact by folding in the pedals - Valk Volt truly is the smart solution!
WARRANTY POLICY
In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. There may be some situations that result in a reduced refund. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Should you wish to claim a warranty on your item, please follow the process outlined in the Returns section.
Warranties do not apply where items are resold/rented for the purpose of profit.
RETURNS POLICY
The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required. Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).
Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.
Returns are accepted in line with our warranty conditions.
Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered.
If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).
While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.
Returns:
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
Should you wish to return a faulty item, please contact us along with your order number. Photos and/or videos of the item may also be requested to assist in the return process. Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. Please do not return or post items before obtaining instructions from us first. If you do, there is a risk that your returned item may not be identifiable and accepted.
Applicable freight fees and a 20% re-stocking fee will be deducted from your refund in cases where you have changed your mind and wish to return the product. This also applies to orders cancelled when the item has already been dispatched from our warehouse. We accept Change of Mind returns for 14 days after you have received the item. The item must be in a re-saleable condition to qualify for a change of mind refund.
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Was very quick to arrive,easy to assemble, folds up easily, goes fast. It’s only been a few weeks but very happy with it so far
Jul 17, 2020
Looks great, goes great
Feb 11, 2020
I bought this ebike and for me, it's awesome. Better quality than I expected! There were a couple of variations from the description and photos on mydeal.com. Firstly, it has a throttle on the right hand side handlebar. Personally I am very happy with this. Mine also came with Shimano 6 speed gears, which I don't believe is as described (even on the images it looks to be a single speed ebike), but is also a happy end result for me. The led headlight is a slightly different look than the one in the photos, but still great quality. I double checked the model number and everything and I was definitely sent the correct model for what I purchased, so am wondering if it's an updated version? As I bought this to give me more mobility due to a health problem, I like that I can either use the pedelec system or even just coast using the throttle when I'm tired. Time will tell how it goes long term, but right now I'm very happy with my purchase! Additionally, mydeal.com did an excellent job with fast shipping, even with all the public holidays. It only took a week to get to rural Tasmania, and I bought it just before Christmas. As an amateur rider with only short distances to travel at low speeds, I love this bike.
Dec 30, 2019