Returns Policy
For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)
You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.
Warranty Policy
We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:
defects in manufacturing, and
not being fit for purpose.
And will be voided for things such as:
normal wear and tear
damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on
commercial use of non-commercial equipment (unless allowed by the manufacturer)
modification by an unauthorised person
When returning a product under warranty you can either get your product:
repaired,
replaced, or
refunded
To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.
You need to be logged in to add a review.
I ordered my plant stand on a Thursday afternoon and received it straight after the weekend on the Monday. I was surprised how fast it shipped. The quality is so good you would think it would cost a lot more. I am very happy with my purchase.
Nov 07, 2019
Looks good - easy to assemble
Oct 25, 2019
Easily purchased and came within short space of time. Very happy with product now happily being used.
Sep 27, 2019
It is lovely, very happy with size and product generally.
Sep 10, 2019
I love it great quality and looks great on my back patio.
Aug 10, 2019
Lovely purchase, good value for money
Jul 10, 2019
Good quality.
Jun 16, 2019
Bought this for my Mum's verandah to get her plants up off the timber. Looks so much better now
Apr 04, 2019