All parcels come with a tracking number and do not require a signature upon delivery, allowing them to be left in a safe place.
We partner with courier companies such as Australia Post, Aramex, Couriersplease.
Delivery may take 3 - 10 business days.
1 Damaged or Faulty Product: If you receive a damaged or faulty product, we will cover the return postage, and you can return it for a full refund.
2 Change of Mind: If you change your mind about a purchase, you can return the product within 30 days, but you will be responsible for the return shipping costs. Upon receiving the returned product in its original condition, we will issue a refund for the product's purchase price.
Estimated Delivery Time Frame: 3-10 business days
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First delivery came broken most likely due to shipping as it came in a plastic bag. Contacted seller and seller has been very prompt and keen to resolve issue. Replacement was sent with protective carton box. Excellent service recovery.. recommended seller.
Feb 15, 2022
Works well to keep the puppy pads in place
Feb 13, 2022