SPECIFICATION:
Material:
Size:
Weight:
PACKAGE CONTENT:
Estimated Delivery Time Frame:
Melbourne/Sydney/Adelaide/Brisbane: 3-5 business days
All other locations: 7-10 business days
NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
We ship across Australia, including major cities like: Sydney, Melbourne, Perth, Brisbane, Adelaide, Canberra, Newcastle and the Gold Coast
Returns Policy
For change of mind returns, please contact our customer service for instructions. If for any reason you are unsatisfied with your item, we will exchange your product or refund the purchase price less any shipping fees. (Cancelling your order when it is in transit counts as a return.)
You may return your purchase within 30 days of the ship date. All items must be returned in exact condition including in the original packaging. You are responsible for return shipping costs.
Warranty Policy
We have strict quality control but sometimes goods arrive to you that are not working as intended. We back everything we sell with a minimum one-year warranty (from sale date) that covers:
defects in manufacturing, and
not being fit for purpose.
And will be voided for things such as:
normal wear and tear
damage caused by accidents, misuse, negligence, lack of maintenance, carelessness, natural disasters, kids, pets and so on
commercial use of non-commercial equipment (unless allowed by the manufacturer)
modification by an unauthorised person
When returning a product under warranty you can either get your product:
repaired,
replaced, or
refunded
To return a product under warranty, get in contact with our customer service team and they will be happy to help you. We pay for return shipping costs for all genuine warranty returns.
Estimated Delivery Time Frame: 1-6 business days
You need to be logged in to add a review.
Good quality
Sep 07, 2020
It’s perfect for my little puppy. We have it in our car in the back so he’s comfy
Sep 01, 2020
Even though one of my dogs is still at a chewing stage, I have managed to patch a couple of holes. They both love lying in the grooves of the bed. I’d certainly buy another.
Aug 27, 2020
My dogs absolutely love their new beds. Thank you so much, they're so worth the money.
Aug 07, 2020
My old dog loves it. & I love that I can take the cover off to wash it.
Aug 07, 2020
My Golden Retrievers LOVE these beds.As soon as they come in they go straight to these beds and settle straight away. You have no idea how unusual that is!
Jul 02, 2020
My dogs are the happiest that I have seen them in ages. They both love their PaWz Pet Bed Mattress Pillow Beds. Great product.
Jun 29, 2020
my dog loves it
Jun 08, 2020
My dog loves his new soft bed. Zip cover great to wash easy
Feb 11, 2020
Received as stated. Thank you
Feb 10, 2020