Warranty & Returns Policy
All products from BetterHome come with a 12-month warranty. The warranty does not extend to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyers part.
Please contact us to return the defective items for exchange during the warranty period. We will provide a Returned Merchandise Authorisation (RMA) for each item that needs returning. We do not accept the returns without first requesting an RMA number.
The items should be returned with our original packaging. The defective products must be returned within 30 days from the RMA issuing date. Otherwise, no replacement or exchange will be made. The buyers must contact us for the return address for all return products.
Only partial refund will be completed upon receipt of the returned item if the return is a result of buyer's error. We cannot offer free shipping for the buyers who placed the incorrect order. The buyers are responsible for all the actual shipping cost.
In all cases, the return shipping fees are at buyers own cost to return the items for the exchange or the refund. We are responsible for the postage of the replacements.
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It’s so good our cat doesn’t make as much mess
Jun 04, 2020
My two cats 🐈 love it
May 29, 2020
Great product raised of the ground, making it easier for my cat, easy to wash and a great price
May 28, 2020
my cat loves it
May 24, 2020
This cat bowl is awesome! Looks great, easy to clean and my cat loves eating from it.
May 21, 2020
Good quality, my senior cat loves it
May 18, 2020
Our cat loves the new food bowl as the food does not spill out and she has not be sick since using them. Thank you
May 06, 2020
Have a very fussy cat who doesn't like anything new. Took to these instantly and no longer throwing up
Apr 16, 2020