It removes the pet’s mental stress and aloneness when being alone.
It prevents and relieves separation anxiety when the owner is absent.
The application of high-quality ABS raw material makes the toy more endurable.
Notes:
1. The product is not a teeth-grinding toy.
Please train your pet how to use it properly.
2. The whole product can be washed. To ensure the safety of your pet, when cleaning it with detergent, you should rinse it thoroughly to remove all the detergent and use it after wiping or airing it dry.
3. Do NOT place it at a high place to avoid falling damage.
4. The product is NOT suitable for environments such as a dishwasher or microwave oven.
Returns Terms & Conditions
We have a 14-day return policy for change of mind, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Disclaimer: All product colours may slightly vary due to photographic lighting sources or your monitor settings,
All used products are not eligible for return.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
For any change-of-mind returns, there will be a $25 outbound and return shipping fee for standard parcel post, a $13 fee for reverse and outgoing handling for each item (based on actual cost). Express post outbound and return shipping fee based on actual cost!