Retail Management Diploma Course with 1 Year Access

Specifications:

• Boost your career in retail management with this brilliant introductory course.
• Start with a clear, concise introduction on what retail management is and why it's a crucial element of any retail operation.
• Find out how to make pricing and merchandising turn to profit.
• Get to grips with sales, operating a successful and efficient point of sale and how staff attitude and service skills are crucial to success.
• Learn to identify different types of customer behaviour to tailor service to customer needs.
• Find out about customer behavioural trends and how to target customers and gather relevant information on them, to provide the best possible experience.
• Gain insight into how customer communication is the key to success.
• Learn about all aspects of the dos and don'ts of working in a retail environment.
• Unlock the secret of how to build a long-term relationship with your customers.
• Find out about effective stock control and how to manage stock successfully.
• Location, location, location - learn why choosing the perfect place for your store is crucial.
• Get the insider secrets on store layout and design.
• Gain confidence in the logistics of receiving and supplying stock.
• Find out about the latest technology in retail security and the procedures you need to have in place.
• Learn about building and nurturing a successful team who communicate effectively with each other.
• Find out how multi-channel marketing can boost your business.
• Become a confident brand manager.
• Get to grips with the trading constitution, customer rights and your legal position as a trader.
• Find out all you need to know about the health and safety legislation relating to employees and customers.
• Advantages of this course include:
  • Study the 19 modules at a time and place convenient to you, on any device.
  • Get ahead of the competition and impress potential employers with your proven retail management expertise.
  • Enjoy 12 months access to the ten hours of course content and technical support, if you require it.

• Additional information available HERE