If you're looking for a garden hose that will last all summer long and beyond, then these wall mounted retractable ones will be perfect for your garden. Constructed from sturdy, UV resistant materials, their reels stand the test against Australia’s harsh sun and will function even in the coolest of Australia’s weather. Shipped ready to mount, just follow the simple steps to install. Each unit comes with quality hoses, fittings and spray guns included. Fine-tune your spraying action from mist to jet power with the adjustable nozzle.
The incremental locking system will provide as much of the hose length as you require and lock off once you’re done extending. When finished, simply give the hose a tug and it will wind itself in. The internal guiding system ensures no tangles occur so you will get an uninterrupted flow of water every time. Maximise your reach further with the 180° swivel mount.
Estimated Delivery Time Frame: 7-10 business daysReference ID: AIB059
98% of products are dispatched within 1 business day. Ensure your address is correct during checkout. To aid in speed of delivery, our system cannot accept order cancellations following payment. Allow 5-10 business days for delivery. Your item will be sent via Australia Post unless stated otherwise on the listing.
Buyers will be able to trace the delivery online with a unique tracking number.
Aus Post Deliveries (default provider)
The buyer may receive a knock on the door or a card in their letterbox indicating their item is available for pickup from their local post office. A signature is required for collection.
A re-delivery fee will be charged to buyers for items that are returned due to incorrect delivery address or failure to collect from the Post Office.
Courier Deliveries (check product page)
Once your item reaches the nearest depot, the Courier provider will contact the buyer via phone to notify of the delivery day. Items will only be delivered during normal business hours (9am-5pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.
The seller returns policy does not limit or restrict your statutory rights under Australian Consumer Law. You are entitled to return an item if you believe that there is a problem. You are generally responsible for returning the item if it can be posted. You are entitled to recover reasonable postage or transportation costs if the product is confirmed to have a problem and is eligible for warranty, however, a receipt will be required. Within 60 days of the customer purchasing the item, the seller may provide details allowing return of the item at no cost to the customer (where freight costs apply). If the product failure is found to not fall within the warranty provisions or statutory rights provided, you may be required to pay the transport and/or inspection costs (Estimates will be advised).
Prior to returning any item, our Customer Service Department must first issue you a Return Authorisation (RMA) number. All other relevant information will be sent to you at this time.
Returns are accepted in line with our warranty conditions.
Should you wish to return a faulty item, please contact us. Photos and/or videos of the item may also be requested to assist in the return process.
When a return is authorised, it is the buyer’s responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered.
If the item is required to be returned, the outcome of the inspection should take no longer than 6 business days from the date the item is received by our service department (times may vary).
While many spare parts are stocked in Australia, we may need to order certain parts from the supplier on your behalf. Whilst most ordered parts arrive within 15 days, a small number of difficult to order parts may require up to 8 weeks to arrive.
30 Day Returns:
If your item was purchased in error, or you've simply changed your mind, it may not be too late for a refund. To see if you are eligible please check below:
If you wish to take up this offer, please send us an email stating your order number, the item/s you wish to return, and the reason for the return. Our Customer Service team will respond to your email and, if applicable, issue you a Return Authorisation (RMA) number. All other relevant information will be given to you at this time. The seller will not accept the return of any item/s without an RMA attached.
In addition to your statutory rights (listed on the website separately), the seller offers a 12 month warranty on all products used for private household use from the date of purchase (unless noted otherwise). The use of products for commercial purposes qualifies the purchaser to a 3 month warranty period.
Until the nature of any fault is determined, the resolution the seller can offer may vary. Where necessary, the item may need to be returned to determine fault/issue. If the products are unusable upon receiving or there is a major fault, the customer may choose between a full refund via the original payment method or a replacement product. In the case of a minor failure, the seller warranty may cover fitment of replacement parts or offer replacement parts to the customer. Other alternatives may be offered to the satisfaction of both parties.
Should you wish to claim a warranty on your item, please follow the process outlined in the Return section.
Warranties do not apply where items are resold/rented for the purpose of profit.
Sturdy and descent quality
That product is perfect a lot less work to get the hose out and in. I love it.
Really pleased with my hose reel, easy to use and fits close to the wall.
item arrived with only bolts to attach to brick/concrete wall. After fitting to hardy plank wall, hose worked well but disconnected from fitting from the reel - re-tightened and cut a small amount to make the fit more secure. Spray head came apart after second use but minor adjustment to hose fixed that. Hose rolls up easily and brass fittings once tightened and hose cut ends cut level unit works fine.
Ensure you have correct equipment to fix unit to wall. Because unit does not come off the bracket, it is difficult to mount without a tool to get into a tight space.
The item is not at all like I ordered and am putting in a request for the missing parts etc
The item was well packaged and arrived in good order but I was a bit disappointed that it took as long as it did from placing the order.
Wish I had bought one earlier, easy to use no walking back and forward untangling twisted hoses while watering garden. No ugly hoses left lying around the ground. In Qld hoses deteriorate. Neat and tidy .
Works quite well but wa ter pressure is a bit lower than it wa s with last hose as the diametre of the hose is smaller
very quick delivery, hose works well and is easily mounted. seems to be much better value than similar product at Bunnings