ROCK Gravity Metal Car Phone Holder With Suction Cup-Silver

WARRANTY POLICY

We provide a 12-month factory warranty for all mobile phones and tablets. The warranty warrants the product to operate according to manufacturer's specifications for 12 months from the date of purchase. As the products we sell are imported and thus not covered by the AU factory warranty, we will take care of all warranty claims with local factory warranty. Under the warranty, we will repair or replace your device back to working condition. You will be required to ship your device to our Hong Kong location for servicing and cost of parts might be charged subject to terms & conditions of the respective factory warranty.

The warranty period starts from the date printed on your invoice, and hence includes the shipping and return shipping time as well as the repair duration. Upon receiving and accepting your payment, we will provide you with cover for your purchase(s) as stated in this warranty.

What is covered:

• 12 months and labour costs for the repair of a manufacture defect or fault in production, which leads to product malfunctioning.
• 12 months and labour costs for the repair of a fault in the material of the product, which leads to product malfunctioning.
• 1 month parts and labour costs for the replacement of a fault in the material of detachable rechargeable batteries.

*Physical damage on display screen is considered as accidental damage by most manufacturers. Labour and parts incurred will always be charged under warranty, while we will cover return shipping.

Please Note: The warranty does not cover defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress. Wonda Mobile will not be held liable for any defects or damage on any other item(s) used in conjunction with this product.

Wonda Mobile reserves the right for final decision in case of dispute.

RETURN AND EXCHANGE POLICY

14-Day Return Policy

Within 14 days from order dispatch, you may return any product purchased on Wonda Mobile that arrives damaged, defective, missing part or does not match product descripton for free. Wonda Mobile will exchange for a new unit or grant a full refund upon customer's request. You are required to ship the product, along with all original packing back with a tracked shipping method. After we have received and inspected the returned product, we will send you the replacement free of charge.

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