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Artist Guitars will cover any faults in workmanship or materials for a period of 3 Years from date of purchase.

What Artist Guitars don't cover:

• Consumable products, including strings, drum sticks, batteries and valves (valves have a 90 days burnout warranty).
• Misuse, damage, neglect, or broken hardware caused by dropping/damaging the item.
• Any unauthorised modifications or repairs.
• General wear and tear - (scratches, fret wear, dirty fret boards, Nut wear).
• Imperfections in the finish or scratches (if your purchase arrives damaged please contact us immediately and we will fix under our 100% Satisfaction guarantee).
• Labour for repairs (If the item is returned to us there is no labour charge).
• Guitar set-up or adjustments - although we do offer lots of support here on our website.
• Imperfections in an instrument - lots of our instruments are made of wood and each has minor differences. Our QC process is very strict but its still not possible to make instruments that are identical and flawless. However if you do receive any item from us and feel unsatisfied in any way you are welcome to return it for replacement or exchange under our 100% satisfaction guarantee.
• Product specifically described as "damaged" or "faulty" are sold as is and not covered under this warranty. 

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