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Seller Profile
It's what I wanted and looks amazing
Apr 08, 2024
Very happy
Apr 06, 2024
Thank you it's going to make my turtle very happy, great service and fast delivery.
Apr 06, 2024
Good healthy plant arrived safely
Mar 30, 2024
Fantastic value for money, healthy strong plant will purchase again
Mar 30, 2024
Great plant arrived safely
Mar 30, 2024
Great product for the Betta fish A+
Mar 27, 2024
Easy to use in my tank
Mar 25, 2024
great product will buy again
Mar 15, 2024
Excellent Product. Economical and will be buying again
Mar 15, 2024
Love it or return it! We want you to be happy with your purchase.
If you're not completely satisfied, most products qualify for a return within 30 days of purchase. Just contact us and we'll help you with the process.
Please note:
You'll be responsible for return postage.
Return the product in original packaging with all accessories.
We aren't liable for lost returns, so consider tracking and/or insurance.
Warranty Claims
Many products come with a 12-month warranty against manufacturer defects. Check the product description for specific warranty details.
Aussie Warranties & 30-Day Happiness Guarantee
We stand behind the quality of our products! All come with Australian manufacturer warranties, and on top of that, we offer a 30-day satisfaction guarantee. So, if you're not thrilled with something (for any reason!), just send it back unopened, unused, and in original packaging within 30 days.
Hassle-Free Returns (Just Contact Us First!)
To return an item, shoot us a message through your Catch account before sending it back. This helps us track your return and process it quickly. Include your details and the reason for the return so we can get you sorted ASAP.
Please Note:
You'll be responsible for covering the return shipping costs, even for warranty issues.
We can't take responsibility for lost or damaged items during return transit.
Depending on the situation, we may offer a replacement, exchange, or refund (minus shipping costs) when we receive your return.