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Seller Profile

AU FOCUS Pty Ltd

88 product reviews
Welcome to AU Focus Pty Ltd Store online store on Mydeal Platform.. Please add me to your list of favourite sellers and visit us. Thank you for your time. Aufocus is a local professional Australian solution for diesel heaters. Our warehouse and professional service sector located in Melbourne. Our online store offers a variety of professional diesel heaters for Australia. If you are looking for a diesel heater for your caravan, camping, trucks, buses, boats, yachts or marine tranport, we will be your best solution. We are pround of supplying a series of diesel heaters products for Aussies. Our products are very cost effective and high quality compare with peers. If you wish to visit our online store, please click the link below: Or you could contact (03)85970396 to reach one of our professional diesel heater specialist. What makes us the most professional diesel heater supplier
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • RobertVerified buyer

    So far it is working really well and I'm very happy with the LCD monitor, Thank you!

    Nov 15, 2023

  • GaryVerified buyer

    Supplied the parts that I needed to get my heater working well

    May 25, 2023

  • GaryVerified buyer

    Has got my heater working well.

    May 25, 2023

  • StephenVerified buyer

    Good stuff dune the job perfect

    Apr 26, 2023

  • PeterVerified buyer

    good product,quickly posted, thank you !!!

    Nov 28, 2022

  • PeterVerified buyer

    Exactly as described very quick delivery

    Jul 31, 2022

  • KimVerified buyer

    Good value for money looks robust

    Jul 03, 2022

  • DarrenVerified buyer

    Great value and fast delivery

    Jul 01, 2022

  • Raymond FischerVerified buyer

    We wanted to better distribute the heated air around our caravan and the T piece was perfect for attaching to the heater and ducting.

    May 26, 2022

  • NoelVerified buyer

    Received what I purchased. Quality looks good

    Feb 19, 2022

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

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No 2 Star Reviews yet

Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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No reviews yet

NOTE: No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)

Refund Policy

Returns 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return,  It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded unless faulty/damaged.  

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need an exchange, please contact us.


 

Change of Mind Policy:


We accept change of mind.


 

WARRANTY POLICY 
We offer 12-month warranty on all products used for private household use and 3-month warranty for commercial use from the date of purchase. Please refer to the individual product listing for specific warranty terms and period. Warranty cover does not include damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes; to damage caused by operating the equipment in a manner outside that described in the instructions.


      Warranty Process:

You must produce the original invoice or other proof of purchase document disclosing the purchase date.

Parts purchases, consumable components, and accessories ,such diesel heater spare parts,etc. are not covered by our standard warranty once used. If you have an issue with parts or consumable components please contact us to discuss a resolution prior to using the item.