Seller Profile
Excellent great for the pool and gym
Feb 21, 2024
I absolutely LOVE my new exercise ball and the happy yellow colour brightens up my gym...
Jan 20, 2024
Fabulous always good products with prompt delivery thank you 🙏
Nov 03, 2023
Well made product
Oct 26, 2023
Great Quality fit perfectly my outdoor set
Sep 09, 2023
The product is great, just wish it didn't take so long to get here in the post
Aug 12, 2023
Great hat! Would buy it again.
Mar 07, 2023
Great size and nicely made good for all my fishing gear highly recommended
Feb 15, 2023
Works as advertised: towel useful for athletics.
Jan 17, 2023
Yep... cartridges fit the printer and work fine. Arrived promptly and very happy.
Dec 23, 2022
Dear Customers,
Thank you for visiting our store!
During this festive holiday season, we hope you find joy and warmth.
Please note that our team will be on holiday from 21st December 2023 to 3rd January 2024.
Holiday Schedule and Customer Service
Our holiday break is from 3 PM, 21st December 2023 to 9 AM, 3rd January 2024.
During the holiday period, you can still place orders as usual.
Our customer service team will respond to your inquiries as usual Monday to Friday, 9AM - 5PM.
Order Processing and Shipping Schedule
Orders received after 3 PM on 21st December will be processed in the order they were received.
Our special holiday shipping dates are 28th and 29th December, after which we will resume normal operations on 3rd January 2024.
Logistics Reminder
Please be aware that due to the holiday season, there might be some delays in courier services.
We greatly appreciate your understanding and patience.
We thank you for your support and wish you and your family a joyous holiday season!
If you have any questions or need assistance, please feel free to contact us.
Merry Christmas and a Happy New Year!
Gymmart Team
Warranty and Return Details for Gymmart
Change of Mind Policy:
In line with MyDeal's policy, we accept change of mind returns within 14 days of receiving your product.
The product must be in a resalable condition: unopened, with any packaging seals intact, unused, unworn, and undamaged.
For change of mind returns, you will be responsible for the cost and risk of returning the goods, including the cost of return shipping.
Change of mind returns are subject to a restocking fee of 20% to cover processing costs.
Certain products are excluded from change of mind returns (e.g., underwear, swimwear, foodstuffs, face masks, medicines, piercings), as specified in the product listing.
Returns must be pre-approved by our customer service team.
Warranty for Damaged or Faulty Items:
If your order arrives damaged or is faulty, please contact us immediately for a resolution.
We ask that you provide clear photos or a short video displaying the damage/fault for a speedy solution.
Our team will review your enquiry and provide assistance with returns, exchanges, or refunds as appropriate.
We aim to comply with MyDeal's "shop with peace of mind" policy to ensure a favorable outcome for all parties involved.
Incorrect Product/Item Received:
If you receive an incorrect product/item, please double-check your order confirmation and contact us immediately.
Provide clear photos or a video of the item received, including the delivery label and packaging.
We will review the documentation and work with you to resolve the issue promptly.
Missing Parts:
If your order is missing parts, please check all compartments of the product and packaging first.
Contact us with details of the missing parts, including photos or a video.
We will coordinate with you to resolve the issue, ensuring that all necessary parts are provided.
Product/Assembly Assistance:
For questions about products, assembly help, or if you're missing a product manual, please reach out to us for support.
Note:
Our policies are designed to complement MyDeal's regulations while providing clear guidelines for our customers.
Please contact our customer service team for any warranty, return, or product issues.
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