Seller Profile
Great bag and price. Just the right size. Genuine product. Prompt delivery.
Apr 11, 2024
Beautiful! Good leather and workmanship
Apr 05, 2024
I just loved the Serenade handbags, I've got quite a collection now. I don't really liked the longer handles, but glad that they made them with shorter handles. The recent releases are gorgeous! But I wished they'd enlarged the wallets to 21cms, like the Guess wallets. I sure will looked forward to the newer designs😊.
Mar 24, 2024
Excellent quality product and extremely fast delivery thank you so much. Just luxurious!!!
Jan 31, 2024
Bought as a birthday present but liked it so much I bought a second one for myself
Jan 01, 2024
Looks good and light and easy to use
Dec 10, 2023
This tote bag is exactly as described. Looks beautiful and holds plenty. Have already used it and received compliments. Fast delivery too. Many thanks.
Nov 04, 2023
Perfect size. Looks good and well built.
Oct 12, 2023
Arrived promptly, description is accurate. Will be using it on my upcoming trip to Europe
Sep 15, 2023
So in love 😍
Sep 11, 2023
WARRANTY POLICY
Please refer to the individual product listing for specific warranty terms and period. Warranty will generally cover manufacturing defects but will not cover any damage caused by misuse, exposure to extreme tempartures, accidental damage, carrier damage or wear and tear. If you have an issue with your TSA lock, please ensure that you have followed the instructions carefully. A lock that has been set incorrectly or where the code has been forgotten is not covered under warranty.
Generally manufacturers will not cover any of the following under warranty:
RETURNS POLICY
Bags To Go offers a 30 day satisfaction guarantee. If you are not 100% satisfied with your purchase from Bags To Go, please contact us to return your goods within 30 days of purchase for a full refund. Items must be unused, with all tags attached and in the original packaging.
Faulty Products
We unconditionally guarantee all merchandise against possible defects for 7 days from receipt. If your goods should develop a fault during this period you may return the defective merchandise FREE, for a prompt refund or replacement. In this instance only, Bags To Go will pay for all return shipping costs relating to defective goods. Any items found to be faulty after 7 days are covered by the brand manufacturer’s warranty.
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