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Seller Profile

Bambury

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platinum Seller
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99.04%
60 product reviews
Bambury is a home and living brand that creates simple luxuries and quality essentials for your home and everyday life. Our ranges are designed to inspire and enhance your living space.
 

Customer Reviews

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  • LisaVerified buyer

    Very comfortable and good quality.

    Feb 14, 2024

  • CherylVerified buyer

    Good quality

    Jan 09, 2024

  • EnembeVerified buyer

    Classy product, it introduces an immediate sense of style into the room and offers a tactile comfort stemming from the quality of the cover fabric.

    Jul 18, 2023

  • NaomiVerified buyer

    Exactly what i expected….lightweight but WARM….easy to launder….perfect for mild winters in SE Queensland.

    Jun 27, 2023

  • PaulaVerified buyer

    Purchased 2nd one for a gift 🎁 I love it that much 🥰

    Apr 20, 2023

  • SandraVerified buyer

    Beautiful cover looks amazing very happy.

    Apr 09, 2023

  • CarolynVerified buyer

    Lovely product, great fabric and beautigul colour. I am very happy with this product.

    Mar 03, 2023

  • BobbieVerified buyer

    Lovely quality exactly as shown in photo beautiful colour teal

    Feb 03, 2023

  • RayVerified buyer

    VERY GOOD

    Jan 30, 2023

  • MARGERYVerified buyer

    Happy with product.

    Dec 13, 2022

Customer Reviews

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Customer Reviews

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No 1 Star Reviews yet

Customer Reviews

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  • Estimated Delivery Time:
    • Perth: 1-2 business days
    • Adelaide: 3-4 business days
    • Canberra, Sydney, Melbourne: 5-7 business days
    • Brisbane, Darwin & Hobart: 7-10 business days
    • Regional areas: 8-10 business days
  • Our couriers offer a door-to-door service, so please ensure someone is available at the nominated delivery address to sign for your delivery.

RETURNS POLICY

Change of Mind

You may choose to return an item within 30 days of receiving the goods for any reason. Before returning an item, please contact us to request a Returns Authority (RA) number which will need to be included when returning the goods.

You must pay the cost of returning the item to Bambury, this cost will not be reimbursed. You will also be responsible for the item until it is receipted into our warehouse, therefore it is highly recommended, that you add tracking to the return.

To qualify for a full refund, the item/s must be returned in original condition with full packaging and tags. Items covered under the Health Act (Bedding & Pillows) must be returned in full packaging and must not have been opened. If an item has been opened, it will only be refunded should the item turn out to be faulty.

Bambury will assess and, if applicable, apply a full refund (minus any original shipping fees) if the goods meet the above conditions.

Should the item not be accepted due to an incomplete return or the item being damaged (due to the fault of the customer) Bambury has the right to reject the claim and the item will be returned to the customer at their cost.

Damaged or Faulty Items

Within 30 days of receiving the goods, you must inform Bambury if a product is damaged or faulty. We will respond to you within one business day.

We will provide you with a Returns Authority (RA) number and a Prepaid Tracking Label so that the item can be returned. We may also request photo evidence of the fault before providing an RA number.

Bambury will take responsibility for the item once it has been scanned by the returning courier – Australia Post or another courier as determined by Bambury. Proof of lodgment may be requested.

If you choose to have your purchase refunded, we will refund the entire cost including any shipping fees originally paid.

If you would like a replacement this will be provided at no charge to you, Bambury will pay the shipping costs. This also applies should you wish to receive an equal value exchange.

If you would like the item replaced with a higher value item, then you will pay Bambury the difference between the original item’s purchase price and the new item’s advertised price. Return shipping costs will still be covered by Bambury.