Seller Profile
Great little machine, super lightweight and very easy to use. Highly recommended. Fast delivery. Thanks 😀
May 01, 2023
Fantastic product, splits anything we throw at it .
Jan 22, 2023
Looks really good suction hose , havn't used it yet but looks good . Will have a lot of use when summer arrives.
Jun 10, 2022
High quality hose Cheap compared to a lot of other places.
Jun 07, 2022
I was amazed how quick I received the pole saw and have already put it to good use. Very efficient service. Thank you
Apr 19, 2022
very good chainsaw sharpener easy to use
Mar 21, 2022
Nice solid unit. Works well.
Jul 22, 2021
I have not had the chance to use the tool as yet. It was not difficult to assemble and very easy to start. I have no concerns about the effectiveness and efficiency of this tool
May 04, 2021
Great product light wieght, easy to use. Super easy transaction and super fast delivery
Apr 14, 2021
This is an awesome product,well worth the money. Super fast delivery as well
Apr 14, 2021
Shipping Information
For deliveries within Australia of items up to 20kg and within 1m long, we use Australia Post's eParcel service. For Larger items we use a courier service; please note couriers are unable to deliver to PO Boxes so please ensure you provide a valid day time delivery address. To ensure your orders are delivered safe and sound you will need to sign to accept delivery. You must be home to receipt delivery of courier delivered items. Re-delivery charges apply.
You should also include a daytime phone number with your shipping details should we need to contact you if there are any problems with your delivery.
FREE SHIPPING: Items with free shipping applies to most parts of Australia, but areas including the following will incur additional postage charges: Remote W.A, North QLD, N.T and Island areas.
Our staff will contact you after your order if you fall into these areas.
All shipping costs include insurance.
The shipping fee for the large items weigh more than 50kg includes a tailgate delivery service fee ($95). If you prefer to pick your item from a local depot, please advise us prior.
Shipping Time
All items are dispatched by Bigger Boyz Toyz within 24 hours of receiving your order. Delivery times are based on the following guidelines:
Bigger Boyz Toyz offers a 1-year parts warranty on all products used for domestic use from the date of purchase. For all commercial use, a 3 months parts warranty period applies, unless specified in the item listing. All conditions below are based upon the product being faulty or not performing as described. In the instance where a return is required the purchaser is liable for any shipping cost. Warranties will only be determined by a Bigger Boyz Toyz Technician upon inspection.
Warranties do not cover accidents, misuse, neglect, natural disaster or act of God or other external causes, or damage caused by operating the equipment in a manner that is not described in the instructions.
Bigger Boyz Toyz offers 14 day DOA warranty on all products.
Please contact Bigger Boyz Toyz immediately should you notice any problems with your purchase. We will attempt to rectify the issue as soon as possible if your item is damaged or faulty upon arrival
For all purchases sent back due to change of mind, there will be a 20% of purchase price re-stocking fee and items must be unused and in original packaging, postage will also be at the purchasers' expense and any postage cost incurred in original purchase will not be refunded. If the item was sent with free postage, it will be deemed 20% of purchase price.
In the instance you are required to send an item or part back for replacement please follow our return and refund process.
We do not offer a warranty on items that have been damaged due to misuse, abuse or infrequent servicing. No refund or exchange will be granted in such instances. Please check each item description for further details on warranty as some specific components of power equipment are not covered by warranty. Warranties do not cover consumables, blades, bars, chains, recoil starters and lack of putting oil in engines or mixing oil with fuel where required.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
All Warranties expressed are domestic warranties.
Procedure for Claiming Warranty
To make a warranty claim, please contact us for detailed instructions.
Points to remember:
Make sure you include your delivery address and name, and a clear indication on what is wrong.
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