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Seller Profile

Bitoo

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platinum Seller
A seller's rating is an overall score calculated from performance metrics. Learn More
96.25%
151 product reviews
Bitoo is a Melbourne based company operating since 2005. With hundreds of products from a range of international suppliers, we offer the best in electrical and industrial merchandise. Bitoo was primarily established through online sales and we have successfully delivered thousands of products to many satisfied customers. Our vast range of reliable and high performance products include solar panels, welding equipment, portable fridges, compressors, water pumps, home décor and entertainment. We pride ourselves on offering the most competitive prices and value for our customers. All our products are equip with full manufacturing warranty and we offer free shipping Australia wide. We have been the authorised sellers for Rich Solar, Hyvst, Mishto, Cenco, Powerstar, 3D-Board and Luxi Tools since 2007
 

Customer Reviews

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Customer Reviews

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No 5 Star Reviews yet

  • LesterVerified buyer

    The product is very good but unfortunately I clicked on the wrong one. I was after the one with the side rails and extra height bar in either 4 or 5 step My fault 🤔.

    Apr 15, 2024

  • June NaughtonVerified buyer

    The 5 step ladder is safe to use and easily stored. Good value for money. Delivery time was good and shorter than expected.

    Feb 08, 2024

  • AllanVerified buyer

    Sturdy good quality ramps. So impressed I ordered a set for someone else.

    Jan 13, 2024

  • AnneVerified buyer

    Very happy with the new fridge. It’s perfect for what I want in a campervan

    Jan 07, 2024

  • LeighVerified buyer

    I replaced a U-TEC fridge with the MISHTO 165L. First it dropped straight in 2nd runs on 12v 3rd it's quiet and last I leave it running 12/7 on lithium and solar. Now rhe only problem is the connection to the power source, it's rubbish and should be redesigned

    Nov 30, 2023

  • RichardVerified buyer

    first off i love the locking mechanism for travelling, works fantastic but i am not used to the fridge icing up and it doesn't give me an indication what happens to the moisture when it goes down the hole at the back of the fridge, other than that " EXCELLENT ".

    Nov 16, 2023

  • KaVerified buyer

    Good product

    Nov 05, 2023

  • Ralph ImberVerified buyer

    I was most impressed with this unit, I haven't used a stick welder for about 20years, might was easier but on trying your product I was welding like a pro straight away. Most satisfied..

    Nov 04, 2023

  • TrishVerified buyer

    Absolutely amazing! So light and sooo easy to move even when full. It lived in annex for a year as my freezer. Can not fault it even during summer in the bush in WA. Can not express how pleased I am with this machine

    Oct 06, 2023

  • JohnVerified buyer

    Value for money spot on

    Sep 12, 2023

Customer Reviews

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No 4 Star Reviews yet

Customer Reviews

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No 3 Star Reviews yet

Customer Reviews

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  • (1)
  • (9)

No 2 Star Reviews yet

Customer Reviews

  • (108)
  • (28)
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  • (1)
  • (9)

No 1 Star Reviews yet

Customer Reviews

  • (108)
  • (28)
  • (5)
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No reviews yet

Returns

You can return your item if it is not as described, faulty( see warranty terms) or damaged in transit.Please contact us through messages, our friendly staff is here to help. Items damaged in transit have to be returned to us, replacement can take up to 14 days because of the time required for carriers transit damage claims.

We do not accept returns for change of mind or if the item is not suitable for your application. Products have to be returned to us in original packaging with all manuals and accessories.

 

 

Warranty

We offer a 12 month warranty on all products used for private household use from the date of purchase (unless stated otherwise). Like most major brands, the use of products for commercial purposes qualifies the purchaser to a 3 month warranty period. Warranty does not cover damage caused by normal wear and tear, accidents, misuse, lack of maintenance, neglect, natural disaster, or other external causes or for damage caused by operating the equipment in a manner outside that described in the instructions. The warranty is considered void if the item has been modified, altered or tampered with. Consumable components (and accessories) such as controllers,carry bags, hoses, power tools accessories, belts, cables, wheels, blades etc. are not covered by warranty.

For warranty issues products have to be sent back to us, in original packaging and with all manuals and accessories, with copy of  invoice and description of fault.

Please contact us if there are any issues or problems with your item.