Seller Profile
Product worked exactly how it was supposed to and has enhanced the look and the working of the bathroom.
May 24, 2023
Great company to deal with fast shipping well packed very happy 😊 with purchase nice tap ware.
Mar 11, 2023
I researched this product for the control of bacteria and very pleased with the results.
Feb 08, 2023
Excellent product easy to install
Dec 06, 2022
Looks good, did not realise that shower head could be adjusted to determine direction of water flow.
May 19, 2022
Looks fantastic shine.
May 09, 2022
Delivery is dependant on the brand purchased, generally all products on the Blocx Marketplace will dispatch within 48 hours.
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can initiate the process online. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Returns are subject to a 20% restocking fee.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Items that are used, damaged or are missing the original packaging cannot be returned. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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