Seller Profile
Love them!!!
Apr 15, 2024
I have used this frying pan twice now Very happy with it, it's very solid and good depth which I wanted
Apr 15, 2024
Very nice! They look very smart with the glossy black finish. The size and shape fit perfectly in my hand
Apr 14, 2024
Useful, compact
Mar 16, 2024
It’s a little ripper.
Mar 09, 2024
brilliant!
Mar 01, 2024
It great when special price discount I can afford buy n will order boiling jug soon when is special 25dollars glass boiling jug
Feb 26, 2024
Perfect for pp with back issue cuz this product does the job for u..I got mine during sale..so worth the price.
Feb 16, 2024
I HAVE NOT USED THIS PRODUCT AS YET. I LIKE USING MANUAL SCALES IN PREFERENCE TO DIGITAL. THE FACT THAT IT HAS A MEASURING JUG MAKES IT EASIER TO WEIGH ANY PRODUCT. I DO HAVE DIGITAL SCALES BUT I FIND THEM QUITE FIDDLY.
Feb 12, 2024
This slide very comfortable
Jan 23, 2024
SHIPPING POLICY
All orders will be dispatched within 2-4 days of receiving full payment.
If an item is not available due to stock shortages we will offer a full refund or where possible an alternative product.
All orders will be dispatched by Australia Post courier and you will be advised by email once your order has been dispatched and a tracking number will be provided.
Delivery varies by location, please see the expected timeframe to receive your product below:
Same state: 3-5 business days
Interstate: 3-10 business days
All BRAND MERCHANT products come with a 12-month warranty unless otherwise stated.
These express warranty terms are in addition to and do not limit any right or remedy you may have under the ACL.
RETURN POLICY
Returning a product if you change your mind
If you have changed your mind about a product, BRAND MERCHANT will consider your return provided that:
BRAND MERCHANT may refuse to offer a change of mind return where the above conditions are not met. The amount refunded would be for the cost of the product minus all the shipping cost incurred by BRAND MERCHANT including the original shipping cost and the returned shipping cost. BRAND MERCHANT will not authorize a refund until the product has been returned.
Return Process
If you wish to make a return under this policy, you will need to:
1. Contact us via the Marketplace Message portal.
2. The BRAND MERCHANT support team will determine if a return is acceptable in the circumstances. At this time, our support team will provide you with any additional details that you may require to complete the return process.
3. Once the customer support team has confirmed the details to you, you must return the product to BRAND MERCHANT as soon as possible.
4. Upon receipt of the returned product, BRAND MERCHANT will assess the product to determine if the return will be accepted and a refund provided.
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