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Seller Profile

Catwalk Rugs

31 product reviews
Shop the best of Local & International Designer Rugs with one of largest and finest collections from the best brands worldwide. Catwalk Rugs gives you an unsurpassed choice of luxury floor rugs.
 

Customer Reviews

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Customer Reviews

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  • RustyVerified buyer

    Beautiful color and looks amazing in the wallway Live it.

    Jul 14, 2022

  • HarpreetVerified buyer

    Very soft

    May 19, 2022

  • JulieVerified buyer

    This product was just as I had hoped. The color, size and everything about it is perfect. Not being an online shopper I was a little nervous about purchasing it but it was easy. Only one small hiccup, I didn't have any notification when it was arriving and delivery had to be scheduled for another day, but I still didn't know which day it was coming???

    Mar 16, 2022

  • Leanne CollisVerified buyer

    Very happy with our beautiful rug, perfect length for our hallway

    Mar 11, 2022

  • LindaVerified buyer

    Good quality no frayed areas, color is vibrant good price. Very happy with purchase!

    Jan 10, 2022

  • DianeVerified buyer

    Just what I wanted, lovely.

    Jan 01, 2022

  • Paul WaterhouseVerified buyer

    Very comfortable under foot, very happy

    Dec 11, 2021

  • PRISVerified buyer

    Much better than I thought it would be for the price. The colours are as depicted and the material is quite study yet the texture is soft to the touch. Very happy with the purchase. It's currently my favourite thing in the lounge room.

    Dec 06, 2021

  • VilaVerified buyer

    Love love love

    Dec 06, 2021

  • Diane RobinsonVerified buyer

    great quality

    Nov 26, 2021

Customer Reviews

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Popular From This Seller

  • Please allow 2-14 business days for delivery
  • IMPORTANT NOTE:
    • No delivery to PO Box addresses or Parcel Lockers (please provide residential or business address at checkout)
    • The courier companies we use offer 'ATL' (Authority To Leave). This means that you may have them leave the rug somewhere safe if you will not be at home at time of delivery. Once the rug has been delivered to you, we are unfortunately not able to assist in the event of your rug being stolen or going missing.

The following postcodes are excluded for delivery:

822 4890 4874 4854
840 4891 4875 4855
845 4895 4876 4856
850 5373 4878 4858
852 6798 4880 4859
854 6799 4881 4860
861 6850 4885 4870
862 7255 4886 4871
872 7256 4887 4872
874 7257 4888 4873
880 4655 4183 4741
885 4670 4285 4750
886 4673 4551 4757
2325 4674 4556 4801
2328 4676 4570 4804
2329 4677 4571 4806
2580 4678 4581 4816
2880 4703 4600 4817
2898 4713 4650 4819
2899 4740 4825 4820
4821 4852 4828 4850
4822 4824 4829 4830
4823      

RETURNS POLICY

We want you to feel confident when buying from us. Should you change your mind about a purchase you have made with us, you have the option of returning the item within 5 days of having received it for a refund less return shipping costs.

*Note: You will be responsible for return shipping charges (capped at $49) to facilitate change of mind return plus a restocking fee of 10% per item. For example: if your rug is purchased at $500, the charges you will occur is $49 (return shipping) + $50 (restocking fee) = $99. 

Eligibility:

  • Must contact us within 5 days of receiving your order. We will have trouble processing any claims outside of this time period.
  • We require the returned product(s) to be unused and in the original packaging. Any items that are not returned to us in the original packaging and/or in original condition will incur an additional handling fee (deducted from your refund). This also includes not packing the item up sufficiently to avoid damage in transit back to us. Please use the packing material the item was sent with or contact us to get more advice on this.

Items returned must be in 'as-new' condition. This means you have not used, assembled, damaged or washed any of the items. Please also note that Catwalk Rugs accepts no responsibility for incorrectly packaged rug returns and will be unable to process refunds for rugs damaged in transit due to incorrect packaging methods. If this does occur, we may send the rug back to you plus shipping costs to your destination if you wish to do so or a handling and restocking fee may apply up to 20% of the value of the item.

Note: Returns are only conducted from the same residential address the item was initially delivered to, unless otherwise specified and approved with us after written confirmation by Catwalk Rugs. Furthermore, Regional and Remote areas may incur additional expenses and be deducted from your total refund amount. Please contact us to check return charges.