Seller Profile
You get several appliances in one great idea
Apr 16, 2024
This is my second time I use my deal.Amazing service.Quick delivery. The Wenger trunk is amazing.
Apr 13, 2024
It is awesome I love it so much my pop really wants it because of how many pockets their are thank you
Apr 10, 2024
Being a huge marvel fan I had to have this for my planned holiday in a couple of months. Have see it on a few other sites but they were a bit more expensive. Saw this on my.deal and had to grab it. Great sturdy suitcase with lots of space, tamper proof lock, spinning wheels, two different handles. And it's marvel......you can't go wrong.
Mar 11, 2024
Just love ❤️ my makeup travel bag, looks great, reminds me of my much loved favourite holiday in Hawaii. Great quality and nice and light luggage. Good response!
Mar 08, 2024
Good for people birthday present
Feb 27, 2024
perfect addition to my luggage collection !
Feb 19, 2024
Great product 👌
Feb 15, 2024
Love it , well worth the money
Dec 27, 2023
Love it love it love it! Knew nothing about Stanley bottles until my lovely neighbours rescued me with one during a 24 hr power outage. Now I keep it on my kitchen bench and love the reassurance it gives me. One boil of the kettle and I have steaming hot water all day. Great for a tea drinker! Thanks so much.
Nov 30, 2023
Orders are dispatched via Australia Post from our Melbourne warehouse within 24-48 hours on business days.
Delivery times vary from 2 to 10 business days, depending on your delivery location from our Melbourne warehouse.
We want you to be happy with your purchase - you can even return products if you just change your mind, but please make sure you follow our returns process correctly to ensure everything goes smoothly.
You must contact us prior to sending back any products, so we can issue a Return Authorisation Number (RAN).
Simply contact us via MyDeal Messaging System.
Please include the following information:
Your order number
Details of product/s to be returned
Reason for return
Special Exceptions to Protect Customers (Personal Items):
*No Change of Mind Exchange or Refund on Personal Items & Food Items
Please choose carefully as we do not offer exchange or refund on personal or food items unless the item is faulty, significantly different from what was shown to you, not doing what it is supposed to do, in breach of manufacturer's warranties or consumer guarantees or where otherwise required by law.
We do not accept returns on these highly personal items or food items to protect our customers : We enforce this to guarantee you are purchasing an unused/unsoiled/perfect-condition items.
Personal items include, but are not limited to:
pillows
eye masks
face masks / gaiters
sleeping bags
sleeping mats
sleeping liners
water bottles / mugs
hair appliances
manicure sets
ear plugs
earbuds / headphones
Food items
Returns at our expense:
(we pay the return shipping costs)
We will gladly replace, refund or credit any product, at our expense, under the following circumstances:
You received the product damaged or faulty (All claims to return an item damaged in transit must be made on soon as you receive your product.)
We sent you the wrong product
We haven't met our fair trading requirements as governed by Australian law.
Shipping returned products:
If you received a product by Australia Post, our customer service team will email you a RAN which you must affix on the package.
Post the package back to us using Australia Post Registered Post to avoid any possibility of a return item being lost. Once we receive the parcel we will refund your shipping costs.
Returns at your expense:
(You pay the return shipping costs and a restocking/admin fee up to a maximum of 20% of the item value may apply to recover our initial shipping costs)
We accept returns even if:
You've changed your mind about the product
You made an incorrect choice
You failed to verify and accurately provide information when placing an order
All claims to return a product for the reasons above must be made within 30 days of receiving your product. Should you contact us outside the 30 day period, customer service will consider each claim its merits.
Items returned under these conditions must be in 100% resaleable condition - goods which have been used or are in less than perfect condition are not able to be returned.
Shipping your product return:
As you are shipping the goods back at your expense you can choose your method of delivery (Australia Post or courier). Please ensure you use Registered Post to avoid any possibility of a return item being lost.
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